Associate Cybersecurity Engineer

Ingram Micro Malaysia Sdn Bhd; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A global technology solutions provider in Malaysia is seeking an entry-level professional to provide after-sales technical support. The ideal candidate will hold a four-year college degree or equivalent experience with 0-2 years of functional experience. The role involves working under close supervision and following standard practices to analyze user requirements. Competitive opportunities for growth in a dynamic environment are offered.

Qualifications

• Entry-level professional contributor on a project or work team with close supervision.
• Responsibilities include following standard practices and procedures in analyzing situations.
• Requires broad theoretical knowledge typically acquired from advanced education.

Responsibilities

• Provide after-sales technical support according to contract terms.
• Resolve issues using standard policies and procedures under supervision.

Education

Four-year college degree or equivalent experience

Job description

Position Summary

Post‑sales: Predominant job responsibilities and requirements occur after the sale of the company’s product to the client. Responsible for providing after‑sales technical support to meet user requirements according to terms of contracts.

What you bring to the role

• Entry‑level professional individual contributor on a project or work team. Work is closely supervised. Problems faced are not typically difficult or complex. Explains facts, policies and practices related to job area.
• Works on projects of limited scope and complexity. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Uses company standard policies and procedures to resolve issues in which answers can be readily obtained. Work is reviewed regularly by supervisor or more senior peers.

Requirements

Requires broad theoretical knowledge typically acquired from advanced education. Typically requires a four‑year college degree or equivalent experience and 0‑2 years functional experience.

Company

Ingram Micro is the business behind the world’s brands with the ability to reach nearly 90 percent of the world’s population. Our diverse solutions portfolio includes advanced and specialty solutions, cloud, mobility, and commercial/consumer technologies, while enabling a global circular economy with full-service IT Asset Disposal and reverse logistics and repair services. Leveraging investments in technical, financial, and marketing resources, Ingram Micro helps customers run their businesses better and grow their technology practices faster.

Ingram Micro operates in 61 countries and reaches close to 200 countries. We have approximately 27,000 associates committed to providing our more than 161,000 customers and 1,500 vendor partners worldwide with a superior experience. Our fully digital, AI‑driven business platform, known as Ingram Micro Xvantage™, eliminates the friction of doing business in IT and allows our customers to have a more insightful experience both buying and managing technology. We are also fully committed to being a global steward with world‑class ESG practices. Learn more at www.ingrammicro.com.