Associate, Billing

Experian Marketing Services (Malaysia) Sdn Bhd; Cyberjaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global technology company in Cyberjaya is seeking an individual to support the operations of strategic billing applications. You will troubleshoot issues, engage with business users, and contribute to the development lifecycle. The ideal candidate should demonstrate problem-solving skills, be able to learn new technologies quickly, and have experience with operational support in enterprise applications. This role offers an opportunity to work in a diverse and inclusive environment.

Qualifications

• Demonstrates ability to troubleshoot application issues with minimal guidance.
• Quickly absorbs new concepts including cloud platforms and modern development tools.
• Builds strong working relationships with team members and business users.

Responsibilities

• Support day-to-day operations of strategic billing applications.
• Contribute to the full development lifecycle from design to deployment.
• Maintain system stability through proactive monitoring and patching.
• Engage with business users to understand requirements and deliver solutions.
• Participate in continuous improvement and automation efforts.

Skills

Troubleshooting application issues

Learning new concepts and technologies

Collaboration and communication

Operational support for enterprise applications

Problem solving and initiative

Job description

Experian Marketing Services (Malaysia) Sdn Bhd 4.0 69 reviews · View all jobs

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Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Summary of Primary Responsibilities

• Support the day-to-day operations of strategic billing applications, ensuring timely resolution of issues and delivery of system enhancements.
• Contribute to the full development lifecycle, from design and coding to testing and deployment.
• Maintain system stability through proactive monitoring and patching.
• Engage with business users to understand requirements and deliver effective solutions.
• Participate in continuous improvement efforts, including automation and process optimization.
• Work closely with senior developers and managers to support modernization and cloud adoption initiatives.

Qualifications

• Technical proficiency: Demonstrates ability to troubleshoot application issues, develop bug fixes, and implement software and configuration changes with minimal guidance.
• Learning agility: Quickly absorbs new concepts and technologies, including cloud platforms and modern development tools, and applies learning effectively to tasks.
• Collaboration & communication: Builds strong working relationships with team members and business users, ensuring smooth communication and effective project delivery.
• Operational support: Has experience supporting enterprise applications, including responding to user queries, resolving incidents, and contributing to process improvements.
• Problem solving & initiative: Proactively identifies opportunities to improve workflows or automate tasks, and takes ownership of delivering practical solutions using modern tools and approaches.

Experian is proud to be an Equal Opportunity and Affone of the world's largest information services companies. Our diverse workforce drives our success; everyone can succeed at Experian and bring their whole self to work, irrespective of gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.