Assistant Vice President (P6), Remittance Operation Services 1 1 1 1

Sumitomo Mitsui Banking Corporation Malaysia Berhad; Malaysia; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading banking corporation in Malaysia is seeking an Assistant Vice President to oversee operational processes, ensure compliance with regulatory requirements, and enhance team productivity. The role involves coaching staff, managing transaction reporting, and collaborating with various operations teams to resolve issues effectively. This position offers a great opportunity to grow within a globally recognized financial institution.

Qualifications

• Experience in managing operational processes and staff productivity.
• Strong compliance and risk management skills.
• Ability to address regulatory breaches and internal policies.

Responsibilities

• Coach and guide subordinates to improve staff productivity.
• Effectively manage transaction reporting and department activities.
• Work closely with operations teams to resolve exceptions.

Job description

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To assist Section Head to ensure smooth operation in reporting unit. To supervise efficient discharge of duties and responsibilities by staff and ensure all transactions are reportted in full compliance with BNM guidelines, Bank’s established rules, Service Level Agreement and procedures in cost effective and efficient manner.

People Management

• Coach and guide subordinates in terms of operational processes, skills and technical know-how in order to improve the staff productivity and to maintain consistency in operational support and delivery.
• To promote accountability and transparency, promote a sound compliance culture which reinforces ethical, prudent, and professional behaviour.
• To maintain key control aspect of the operations to ensure compliance with corporate requirements and risk mitigation thus reducing fraud losses/write-off and adjustments.
• Timely reporting of potential/actual breaches to the respective departments and branches.
• Address actual or suspected breaches of regulatory requirements or internal policies in a timely and appropriate manner.

Operations & Controls

• Effectively manage the transaction reporting as well as department activities and ensure that the required tasks are completed within the expected time frame and operations are carried out in accordance with operating procedures.
• To manage end to end daily transaction reporting and/or authorization of operational actions as well as department activities ensuring accuracy & efficiency and in compliance to internal controls/policies to mitigate any material operational risks that may result in operational failure/fraudulent activity.
• Manages day to day support and advice in the department for transactional activities.
• Manages the resolution of routine/day to day issues and provide support to branch with regards to BNM enquiries, investigations and problem solving.
• Manages the defect and/or complaint management process.
• Timely reconciliations/issues resolution and submission of management/regulatory reporting e.g. SREF report or as and when required.
• To maintain a healthy and highly motivated team whilst encouraging teamwork.
• Work closely with other respective operations team to resolve any exceptions or queries.
• Proactively share new ideas and concepts to improve operations process.
• Is responsible for the review of operating procedures and the maintaining of processes.
• To work effectively both independently and as part of a team with minimal supervision.
• To perform other duties as assigned by the Supervisor/Management from time to time.
• To cover the duties of staff members in the department in his/her absence.
• To support Bank activities interrupted by an emergency/crisis.

Unlock job insights

Salary match Number of applicants Skills match

Sumitomo Mitsui Banking Corporation (SMBC) operates globally with extensive overseas branches that offers a broad range of financial services. Due to its incorporation of a wholly owned subsidiary in Malaysia, SMBC is now inviting you to be part of its talent pool where you can grow with us. This is indeed a good opportunity for you to chart your career collaboratively with SMBC to greater heights.

Sumitomo Mitsui Banking Corporation (SMBC) operates globally with extensive overseas branches that offers a broad range of financial services. Due to its incorporation of a wholly owned subsidiary in Malaysia, SMBC is now inviting you to be part of its talent pool where you can grow with us. This is indeed a good opportunity for you to chart your career collaboratively with SMBC to greater heights.

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