Assistant Tax Manager

Talent Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable tax consulting firm in Kuala Lumpur is seeking an experienced tax advisor to provide consultative support via the taxPOD platform. The ideal candidate will have a bachelor's degree in Accounting or Finance, at least 3 years of relevant experience, and proficiency in English, Bahasa Malaysia, and Mandarin. This role offers a flexible work schedule and opportunities for professional growth.

Qualifications

• Minimum 3 years of relevant tax experience.
• Good tax knowledge across various aspects.
• Ability to set directions and goals.

Responsibilities

• Provide tax consultations via the taxPOD platform.
• Deliver timely and clear guidance to clients.
• Support junior advisors in client interactions.
• Identify client pain points for service improvement.

Skills

Tax advisory

Research

Coaching

English proficiency

Bahasa Malaysia proficiency

Mandarin proficiency

Education

Bachelor's degree in Accounting or Finance with major in Taxation

Professional qualification (ACCA, CPA, CTIM, ICAEW)

Job description

We are representing our client, a reputable tax consulting firm that provides comprehensive tax solutions, including tax planning, advisory, compliance, and audit support. With a commitment to simplifying complex tax matters, they work closely with clients to ensure tax efficiency, compliance, and strategic planning aligned with business goals.

Job Description:

• Provide consultation-based tax advisory to clients through the taxPOD platform, addressing a wide range of questions on income tax, SST, RPGT, stamp duty, and more.
• Act as the primary contact point for clients seeking tax clarity, delivering practical, well-researched, and easy-to-understand guidance.
• Ensure all consultations are handled with a professional tone, tailored to the client's specific situation, and delivered within the 3-business-day SLA.
• Guide and support junior advisors in handling client queries and maintaining service quality.
• Stay current with the latest tax legislation and provide proactive insights to clients during consultations.
• Collaborate with internal tax specialists to escalate and resolve complex or nuanced client issues.
• Contribute to the continuous improvement of taxPOD by identifying client pain points and helping shape user experience and platform enhancements.
• Assist in the preparation of client-facing tax content, such as webinar materials, knowledge articles, and FAQ responses to common tax concerns.

Job Requirements:

• Candidate must possess at least Bachelors degree in Accounting, Finance with major in Taxation and/or professional qualification like ACCA, CPA Australia, CTIM, ICAEW or its equivalent.
• Candidate must have at least 3 years of relevant tax experience, preferably in a public accounting firm or a corporate tax department.
• Proven ability to conduct extensive research on tax matters.
• Good tax knowledge and experience in all aspects of tax advisory.
• Ability to set clear directions and goals for the team.
• Skills in coaching and developing team members.
• Required languages: English, Bahasa Malaysia and Mandarin.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Additional Information:

• Working hours: Mon - Fri / 8.30am to 5.30pm (flexi working hours can start in between 7.30am - 9.30am)

Interested candidates can apply online or send your resume to [e-mail].

Only shortlisted candidates will be contacted.