Assistant Store Manager (Sri Serdang)

eco-shop Malaysia; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A retail company in Malaysia is looking for a Store Operations Manager to oversee stock management, staff scheduling, and financial reporting. Candidates should have an SPM/Diploma/Degree and at least 2 years of retail experience. Proficiency in English and Bahasa Malaysia is essential. Responsibilities include managing store performance, maintaining cleanliness, and ensuring effective cash management. The role requires leadership abilities to manage a team of 10–15 employees and familiarity with operational processes.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Experience as a Person-In-Charge (PIC) is an advantage.

Responsibilities

• Ensure accurate stock management and accurate record-keeping.
• Oversee staff scheduling and monitor performance KPIs.
• Manage cash deposits and utility bills.

Skills

Staff management

Inventory management

Operational processes

Fluent in English

Fluent in Bahasa Malaysia

Education

SPM/Diploma/Degree

Job description

STORE OPERATIONS MANAGEMENT

Ensure accurate stock management by updating the Goods Transfer Note (GTN) in advance, recording product issues with Stock Adjustments, and verifying quantity changes via Transfer Notes.

Follow the First In, First Out (FIFO) method for stock storage, and promptly report any issues to the Area/Assistant Area Manager.

Oversee staff scheduling, ensure completion of daily tasks and monitor Key Performance Indicators (KPIs), including sales targets, customer service and disciplinary actions.

Coordinate staff overtime schedules and manage recruitment reporting to the Area Manager.

Able to lead 10–15 employees.

STORE MAINTENANCE

Oversee store maintenance, fire extinguisher management, and ensure daily cleanliness and tidiness.

CASH

Oversee cash management by ensuring safe deposits are accurate and handling Daily Sales Form (BJH) reports with Area/Assistant Area Manager.

Manage utility bills and perform daily reviews of the cashier’s logbook for transaction accuracy.

Requirements

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in both English and Bahasa Malaysia.
• Skilled in staff management, as this position involves managing the store team.
• Familiar with operational processes, such as work scheduling and inventory management.
• Experience as a Person-In-Charge (PIC) in previous employment is an advantage.
• Willing to work at Eco-Shop in Sri Serdang.
• Possess more than 2 years of experience in the retail or similar industry.