Assistant Sales Mgr, PF

RHB Banking Group; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading financial institution in Selangor is seeking a motivated individual to promote sales of PF-i products and provide exceptional customer service. The role requires a Bachelor's degree and a minimum of 1 year of experience in sales. You will be expected to achieve sales targets, ensure compliance with bank policies, and deliver high customer satisfaction. Strong communication and interpersonal skills are essential to engage effectively with customers.

Qualifications

• 1 year of experience in sales and customer service related field.
• Relevant licenses for the portfolio are necessary.
• Comfortable engaging people and taking personal responsibility.

Responsibilities

• Solicit and promote sales of PF-i products.
• Achieve individual sales targets.
• Ensure high standard of customer experience.

Skills

Sales skills

Customer service skills

Negotiation skills

Communication skills

Interpersonal skills

Education

Bachelor Degree - Any related field(s)

Job description

Responsibilities

• Solicit and promote sales of PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, Credit Cards, Deposit etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills