Assistant Sales Manager, ASB

RHB Banking Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services company in Malaysia is looking for a Sales Executive to promote ASB products. The role involves achieving sales targets, enhancing customer experience, and ensuring compliance with bank policies. Candidates should have a background in sales and strong communication skills. This position offers a dynamic work environment within the retail banking sector.

Qualifications

• Experience in sales, preferably in banking sector.
• Strong communication and customer service skills.
• Ability to meet sales targets and improve customer experience.

Responsibilities

• Solicit and promote sales of ASB products.
• Ensure high standard of customer experience.
• Maintain compliance with the bank’s policies.

Job description

Primary Objective

• Solicit and promote sales of ASB product to achieve business KPIs
• Deliver superior customer experience
• Assist BDM ASB in guiding SC on credit related matter
• Assist BDM ASB in follow up issue post approval

Key Responsibilities

• Sales
  • Solicit and promote sales of ASB products
  • Achieve individual sales targets and contribute towards to achievement of Group targets
  • Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
  • Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
  • Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.
• Customer Service
  • Ensure high standard of customer experience in line with the quality and standards set by the Bank
• Compliance
  • Ensure compliance to the policies and procedures set by the Bank
  • Protect the image and brand of the Bank
• Operations
  • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank