Assistant Sales Manager

Agensi Pekerjaan Executive Recruiters; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Agensi Pekerjaan Executive Recruiters in Kuala Lumpur, Malaysia, seeks an experienced Sales & Marketing professional to drive revenue and manage client relationships within the property sector. The role collaborates with Brand Managers, leads sales strategies, maintains show units, and oversees invoices, contracts, and performance reporting.

A 3–5 year track record in real estate or related field is preferred.

Qualifications

• Diploma or Degree in Business Administration, Marketing, Real Estate, or related field with 3–5 years of sales experience.
• Strong communication and interpersonal skills with leadership capabilities and client engagement.
• Analytical thinker with problem-solving abilities and CRM proficiency.
• Able to perform in a fast-paced environment with deadlines and integrity.

Responsibilities

• Plan, execute, and monitor marketing initiatives to meet revenue targets.
• Collaborate with Brand Managers on marketing plans, budgeting, and forecasts.
• Assist Sales Manager in developing and executing sales strategies to meet targets.
• Develop and maintain strong customer relationships and loyalty.
• Manage inquiries, feedback, and complaints; escalate when needed.
• Support key account management and oversee show units and client engagements.
• Handle sales administration, contracts, bookings, and documentation.
• Prepare sales reports, forecasts, and performance analyses.
• Monitor sales pipeline and lead tracking; ensure documentation.
• Provide leadership in the Sales Manager's absence and support development plans.

Skills

Sales planning

Customer relationship

Team leadership

CRM software

Negotiation

Presentation skills

Forecasting

Budgeting

Market analysis

Education

Business Administration

Marketing

Real Estate

Tools

MS Office

CRM systems

Job description

Kuala Lumpur, Malaysia |

• Country Malaysia

Job Description

• Support the Head of Departmentand/or Marketing Manager in planning, executing, and monitoring marketinginitiatives to achieve revenue targets. Collaborate with Brand Managers onmarketing plans, budgeting, sales analysis, forecasting, and cost-effectivepromotional strategies.
  
• Assist theSales Manager in developing and executing sales strategies to meet monthly,quarterly, and annual targets.
  
• Coordinatedaily sales activities to ensure alignment with business objectives andmaintain team productivity.
  
• Developand maintain strong customer relationships to ensure high levels ofsatisfaction and long-term loyalty.
  
• Managecustomer inquiries, feedback, and complaints in a timely and effective manner,escalating to the Sales Manager when required.
  
• Support key account managementto maximize sales opportunities and customer retention.
  
• Ensuresales galleries and show units are well-maintained, presentable, and ready forclient engagements.
  
• Handlesales administration, including processing bookings, managing contracts, andmaintaining accurate documentation.
  
• Preparesales reports, forecasts, and performance analyses, providing insights onmarket trends and team performance.
  
• Monitorand manage the sales pipeline to ensure effective lead tracking and properdocumentation of sales activities.
  
• Offer leadership and directionto the sales team in the absence of the Sales Manager, ensuring consistentperformance and maintaining strong team morale.
  
• Assist in performanceevaluations, identify development areas, and support implementationofimprovement plans.
  
• Monitor all sales activities toensure rigorous adherence to company policies, legal frameworks, and industryregulations.
  
• Facilitate the end-to-endprocessing of invoices and claims from third-party agencies and solicitors,ensuring high levels of accuracy and prompt settlement.
  
• Oversee the performance ofappointed sales agencies to ensure alignment with company standards, providingfeedback and support where required.
  
• Prepare formal paymentrequisitions and coordinate the submission of external invoices to seniormanagement for verification and approval.
  
• Ensure smooth day-to-dayoperations of the sales gallery, maintaining a clean, organized, and welcomingenvironment.
  
• Oversee the upkeep and presentation of show units to ensure they meethigh standards and enhance customer experience.
  

Requirements

• Diploma or Degree in BusinessAdministration, Marketing, Real Estate, or a related field, with 3–5 years ofsales experience (preferably in property development or a related industry) anda proven ability to achieve sales targets and support or lead sales teams.
  
• Strongcommunication and interpersonal skills with the ability to effectively engageclients and stakeholders, complemented by leadership capabilities, excellentnegotiation and presentation skills, and a results-driven, customer-focusedmindset.
  
• Analyticaland strategic thinker with strong problem-solving abilities, proficient inMicrosoft Office applications, and familiar with CRM systems.
  
• Able toperform in a fast-paced, high-pressure environment with tight deadlines,demonstrating a proactive, adaptable approach and maintaining a high level ofintegrity, professionalism, and accountability.