Assistant Retail Store Manager (Queens Bay Mall, Penang)

Prism+; George Town; On-site; MYR 50,000 - 70,000; Full time

Job summary

A high-growth electronics company located in George Town, Malaysia, is seeking a Retail Assistant Store Manager to oversee retail operations and drive sales at Queens Bay Mall. The ideal candidate will manage the sales team, engage with customers, and ensure store standards are met. Candidates should have at least 3 years of managerial experience in retail and possess strong communication skills.

Benefits

Annual outpatient benefit

Birthday leave

Performance bonus

Annual increment

Qualifications

• Minimum of 3 years of managerial experience in the retail industry.
• Well versed in retail store processes and systems.
• Prior experience in malls landlord relations.

Responsibilities

• Manage daily cash register sales and reconcile
• Greet customers and answer product questions
• Co-Lead retail team to maintain store standards

Skills

Customer service excellence

Sales management

Team leadership

Data analysis

Education

Bachelor’s Degree in Business or Marketing

Tools

Excel

PowerPoint

Job description

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures
• Process and replenish merchandise and ensured stock availability
• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employeesResponsible for training and onboarding new employees
• Create and manage store schedules
• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company's management, plan and implement suitable incentives and push out plans to boost sales

Qualifications

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

Benefits

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Performance bonus
• Annual increment