Requirements
- Minimum 2–4 years of experience in food & beverage or restaurant operations.
- Experience in a supervisory or senior crew role is an advantage.
- Ability to lead, guide, and work well with a team.
- Willing to work shifts, weekends, and public holidays.
- Able to handle fast‑paced working environments.
- Responsible, punctual, and positive work attitude.
Responsibilities
Restaurant Operations
- Assist in managing daily operations, including opening and closing duties.
- Ensure smooth workflow and proper execution of daily shifts.
Food Quality & Cleanliness
- Ensure food quality, cleanliness, and hygiene standards are maintained.
- Follow food safety and health regulations at all times.
Customer Service & Experience
- Deliver good guest service and handle feedback or complaints professionally.
- Resolve service issues promptly to ensure guest satisfaction.
Team Supervision & Leadership
- Supervise, guide, and support team members during daily operations.
- Assist in training and motivating staff to perform well.
Scheduling & Manpower
- Assist with staff scheduling and shift planning.
- Ensure sufficient manpower during peak hours.
Sales & Cost Control
- Support sales targets and basic cost control activities.
- Assist in monitoring stock levels and minimizing wastage.
SOPs & Compliance
- Ensure company SOPs and operational guidelines are followed.
- Support audits and maintain basic documentation.
Benefits
- Annual Leave
- Medical and Hospitalisation Leave
- SOCSO
- EPF
- EIS
- Medical Insurance
- Training Provided
- Allowance Provided
- Overtime Pay
- Flexible Working Hours
- Staff Meal
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