Assistant Program Manager

FLEXTRONICS TECHNOLOGY (PENANG) SDN BHD; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing partner located in Penang is seeking an experienced Assistant Program Manager to oversee program schedules and budgets. The successful candidate will manage customer relations, coordinate product life cycle activities, and ensure adherence to all timelines and quality metrics. Candidates should possess a Bachelor's degree in engineering or related field along with at least 5 years’ experience in program administration or management. The position offers a competitive compensation package and various perks.

Benefits

Life Insurance

Paid Time Off

Performance Bonus

Medical Miscellaneous allowance

Dental

Sports (e.g. Gym)

Parking

Attractive Compensation Package

Qualifications

• Minimum of 5 years’ experience in program administration or management.
• Strong skills in organizing and planning program schedules.
• Ability to track metrics and drive action items based on results.

Responsibilities

• Organize, plan, and direct program schedules and budgets.
• Coordinate product life cycle activities with key metrics.
• Manage customer satisfaction reviews and corrective actions.

Skills

Program administration

Customer relations

Project management

Contract negotiation

Education

Bachelor's degree in engineering or related field

Job description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Assistant Program Manager located in Prai, Penang.

What a typical day looks like:

Organize, plan and direct program schedules and budgets

In charge of tracking relevant metrics and drive action items based on results.

Provide help, knowledge and expertise with contract negotiations as required.

Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.

Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

Establishes work plan and staffing for each phase of program, and arranges for recruitment or assignment of personnel.

Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.

Be the key channel of communication for customers and act as escalation in the event of customer issues.

In charge of customer´s satisfaction reviews and corrective actions.

Maintain current and develop additional business with customers.

Monitor and track that project and program deliverables are met.

Be accountable for maintaining excellent customer relations with both new and existing customers.

The experience we’re looking to add to our team:

Typically requires a Bachelor's degree in engineering or related field or equivalent experience. Typically requires a minimum of 5 years’ experience in program administration/ management or related area.

What you’ll receive for the great work you provide:

Life Insurance

Paid Time Off

Performance Bonus

FA22

Perks and benefits

Medical Miscellaneous allowance Dental Sports (e.g. Gym) Parking Attractive Compensation Package, Paid Time Off

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a programme manager?
• How many years of project management experience do you have?
• Which of the following PMI certifications have you completed?
• How much notice are you required to give your current employer?

Manufacturing, Transport & Logistics More than 10,000 employees

Building on our more than 50-year history with a clear purpose, mission, and vision, Flex is the advanced end-to-end manufacturing partner of choice, helping market‑leading brands across a diverse set of industries design, build, deliver, and manage products that improve the world.

Through the collective strength of a global workforce across 30 countries, and responsible, sustainable operations, Flex supports our customers’ entire product lifecycles with leading design and engineering, supply chain, manufacturing, post production and post‑sale capabilities in every major region.