Assistant, Process Improvement

OCI TerraSus Sdn Bhd; Bintulu; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing company in Malaysia is seeking a motivated individual to assist in process improvement initiatives. The role involves analyzing workflows, supporting audits, and maintaining documentation. Ideal candidates should have a diploma in Business Administration or Operations, alongside organizational and communication skills. Experience in manufacturing is preferred. This position promotes a culture of safety and continuous improvement.

Qualifications

• 0–2 years of administrative or support experience, preferably in manufacturing.
• Strong organizational, multitasking, and attention-to-detail skills.
• Fluent in Bahasa Malaysia and English, additional languages are a plus.

Responsibilities

• Assist in analyzing workflows and identifying opportunities to improve efficiency and quality.
• Support implementation of process improvement initiatives and monitor outcome.
• Prepare reports, summaries, and presentations on process improvements and projects.

Skills

Administrative support

Process improvement

Communication skills

Organizational skills

Knowledge of ISO standards

Microsoft Office proficiency

Education

Diploma or above in Business Administration or Operations

Tools

ERP/MES systems

Job description

JOB DISCRIPTION

• Assist in analyzing workflows and identifying opportunities to improve efficiency and quality.
• Support implementation of process improvement initiatives and monitor outcome.
• Prepare reports, summaries, and presentations on process improvements and projects
• Maintain accurate documentation, including audit records, quality data, and process manuals
• Coordinate with cross-functional teams to gather feedback and address operational issues
• Provide administrative support to process improvement teams, including meeting coordination and follow-ups
• Assist in preparing for internal and external audits (ISO 14001, ISO 45001)
• Promote a culture of safety, quality, and continuous improvement by suggesting development opportunities
• Perform additional duties to support departmental and organizational goals.

REQUIREMENTS

• Diploma or above in Business Administration, Operations, or related field
• 0–2 years of administrative or support experience, preferably in manufacturing
• Knowledge of ISO 14001 and ISO 45001 standards is a plus
• Proficient in Microsoft Office; experience with ERP/MES systems desirable
• Strong organizational, multitasking, and attention-to-detail skills
• Excellent written and verbal communication; team- and customer-focused
• Adaptable, proactive, and eager to learn new systems and processes
• Fluent in Bahasa Malaysia and English; additional languages are a plus
• Committed to safety, ethical practices, and continuous professional development