Assistant People & Culture Manager

Mercure Hotels; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global hospitality company is seeking an HR specialist in Kuala Lumpur, Malaysia. Your role includes developing HR policies, managing recruitment, and fostering a positive workplace culture. Candidates should hold a relevant degree, have solid HR experience, and understand Malaysian labor laws. This position allows for a meaningful career in a supportive environment.

Benefits

Exclusive sector benefits

Career growth opportunities

Recognition for commitment

Qualifications

• 3-5 years of experience in HR or a related field.
• Proven ability to handle confidential information with discretion.
• Understanding of cross-cultural workplace dynamics.

Responsibilities

• Assist in developing and implementing People & Culture policies.
• Support recruitment efforts and manage employee relations.
• Coordinate performance management processes.

Skills

Strong knowledge of HR best practices

Excellent communication and interpersonal skills

Strong organizational and time management skills

Fluency in English (written and spoken)

Problem-solving skills

Education

Bachelor's degree in Human Resources or related field

Tools

Microsoft Office Suite

HRIS systems

Job description

Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.

Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.

This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.

Job Description

• Assist in developing and implementing People & Culture policies, procedures, and programs
• Support recruitment efforts, including sourcing, screening, and onboarding new employees
• Manage employee relations issues and provide guidance to managers and staff
• Coordinate performance management processes and assist with talent development initiatives
• Organize and facilitate employee engagement activities and cultural events
• Assist in the administration of compensation and benefits programs
• Maintain accurate and up-to-date People & Culture records and databases
• Collaborate with the leadership team to promote a positive workplace culture
• Ensure compliance with Malaysian labor laws and regulations
• Contribute to People & Culture reporting and analytics to support data-driven decision-making
• Foster an inclusive and diverse work environment

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 3-5 years of experience in HR or a related field
• Strong knowledge of HR best practices and Malaysian labor laws
• Excellent communication and interpersonal skills
• Proven ability to handle confidential information with discretion
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite and HRIS systems
• Experience in people management and culture initiatives
• Problem‑solving skills and ability to work in a fast‑paced environment
• Understanding of cross‑cultural workplace dynamics
• Fluency in English (written and spoken)
• Knowledge of local HR practices and cultural norms in Malaysia
• Demonstrated ability to work collaboratively in a diverse team environment
• Analytical skills to interpret HR data and make informed recommendations
• Empathetic approach to employee concerns and conflict resolution
• Position open for Malaysians & Permanent Residents only

Additional Information

Join us at Accor, where life pulses with passion!

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart.

Join us and become a Heartist®.