Assistant Manager Technical Sales

DKSH Group; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A multinational company in Petaling Jaya is looking for an Assistant Manager Technical Sales to monitor sales objectives and develop key customer relationships. The ideal candidate should have a bachelor’s degree in Food Science and 3-5 years of relevant experience. Responsibilities include managing sales activities, resolving customer complaints, and driving new business opportunities. Strong communication and organizational skills are essential for success in this role.

Qualifications

• Minimum 3-5 years of experience in a similar role.
• At least 2-3 years in a managerial capacity.
• Sound knowledge of product regulatory requirements.

Responsibilities

• Monitor sales objectives achievement with key accounts.
• Keep management informed by submitting activity and results reports.
• Develop and grow commercial relationships of assigned customers.

Skills

Excellent communication

Negotiation skills

Interpersonal skills

Problem-solving

Time management

Education

Bachelor’s degree in Food Science or relevant field

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

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Title: Assistant Manager Technical Sales

Location: Petaling Jaya, MY, MY

Global Business Unit: PM

Job Function: Sales

Requisition Number: 219695

Job Summary

To monitor the achievement of sales objectives with key accounts as well as identify and propose plan to exploiting business development activities with prioritization on key customers/key projects/untapped customer segments.

Job Responsibilities

• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual analysis.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandizing techniques.
• Maintain professional and technical knowledge by reviewing professional publications, establishing personal networks.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.
• Develop and grow the commercial relationships of assigned leading industrial customers while prospecting for new accounts to increase market penetration.
• Carry out visits to target customers to promote products and provide feedback to business and suppliers of customer response and activity.
• Manage project pipeline via CRM to drive new business opportunities to commercial success.
• Forecast sales to enable operations planning, introduce product innovations and maintain active memberships.

Job Requirements

• Bachelor’s degree (or higher) in Food Science, or other relevant education.
• Minimum three to five years’ experience in a similar role
• Minimum two to three years’ experience in a managerial capacity
• Demonstrate sound knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, storage, etc.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Excellent communication, negotiation and interpersonal skills.
• Able to liaise with people at all levels, both internally and externally.
• Strong team player and able to work independently.
• Excellent time management skills in order to follow different assigned task.
• Highly organized, hands‑on, able to work well under pressure, handle multiple priorities and meet deadlines.
• Sense of ownership and drive (problem solver, self‑starter with a bias for prompt action and removing roadblocks, accountable to get things done in a timely manner).