Assistant Manager/Senior Operations & Supply Chain Executive

Zenyum Pte. Ltd.; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A dynamic consumer goods company in Kuala Lumpur seeks an Assistant Manager/Senior Supply Chain & Operations Executive. This role involves managing procurement, logistics, and inventory across the regional supply chain. Candidates should have over 3 years of experience, strong negotiation skills, and be proficient in MS Excel. Join our mission to bring innovative dental care solutions to Asia and make a positive impact in the consumer goods industry.

Qualifications

• 3+ years of experience in supply chain, procurement, logistics, or operations.
• Chinese speaking preferred for communication with suppliers.
• Strong knowledge of freight forwarding, customs regulations, and international logistics.
• Hands-on experience with warehouse operations and inventory planning.

Responsibilities

• Manage procurement, inventory, logistics, and distribution.
• Lead procurement execution and manage purchase orders.
• Oversee freight forwarders and ensure compliant international shipping.
• Develop SOPs for supply chain operations and lead process improvements.

Skills

Supply chain management

Freight forwarding

Negotiation

Problem-solving

Stakeholder management

Tools

MS Excel

Inventory management software (OMW/WMS)

Job description

Assistant Manager/Senior Operations & Supply Chain Executive

Zenyum is one of Asia’s largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.

We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.

We are backed by some of the world’s best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to create a place that you will want to show up for every single morning, and create products that make you smile more.

Join us in our mission to spread smiles across Asia!

Job Descriptions

We are looking for a driven and detail-oriented Assistant Manager/Senior Supply Chain & Operations Executive (MY) to manage procurement, inventory, logistics, and distribution across our regional supply chain network. The ideal candidate will play a critical role in ensuring seamless operations, optimizing supply planning, and collaborating with internal and external stakeholders to drive efficiency and continuous improvement.

Lead procurement execution, including placing and managing purchase orders (POs) with suppliers to ensure timely production and replenishment.

Develop strong relationships with suppliers and manufacturers, ensuring adherence to quality, cost, and delivery timelines.

Proactively identify supply risks, negotiate solutions, and align procurement with business needs.

Oversee freight forwarders and shippers, ensuring cost-effective, timely, and compliant international shipping.

Manage import/export operations, navigating customs clearance and regulatory compliance in collaboration with logistics partners.

Optimize shipping schedules and routes to improve lead times and reduce costs.

* Warehouse & 3PL Coordination

Work closely with 3PL providers and warehouse teams in Singapore, Malaysia, and regional markets to manage inbound and outbound logistics.

Ensure accurate inventory receiving and stock allocation according to service-level agreements (SLAs).

Monitor warehouse performance metrics (KPIs) and drive operational improvements.

* Inventory & Operations Planning

Support commercial teams, finance teams, and the head of operations to ensure optimal inventory sufficiency across markets.

Support supply planning strategies, including demand forecasting and replenishment cycles.

* Operational Compliance & Continuous Improvement

Develop and maintain Standard Operating Procedures (SOPs) for supply chain and logistics operations.

Identify and lead process improvement initiatives to enhance operational efficiency, reduce costs, and improve service levels.

You're a fit for this role, if you:

• 3+ years of experience in supply chain, procurement, logistics, or operations, preferably in consumer goods, retail, or e-commerce industries.
• Chinese speaking preferred (Need to be able to communicate with our China suppliers).
• Strong knowledge of freight forwarding, customs regulations, and international logistics.
• Experience managing supplier relationships, purchase orders, and production timelines.
• Hands‑on experience with warehouse operations, 3PL coordination, and inventory planning.
• Proficiency in MS Excel, Inventory management software (OMW/ WMS), etc.
• Excellent problem‑solving, negotiation, and stakeholder management skills.
• Ability to work in a fast‑paced, cross‑functional environment with a solution‑oriented mindset.

Zenyum is making Asia Smile More but bringing Dental care to the 21st Century through its line of Smart Cosmetics. Present in Singapore, Malaysia, Thailand, Indonesia, Vietnam, Hong Kong and Taiwan, we are on a mission to make all Asia Smile More :-)