Assistant Manager, Organisation & Methods (Policy & Manuals Review)

Bank Pertanian Malaysia Berhad (Agrobank); Kuala Lumpur; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading Malaysian bank is seeking an experienced Assistant Manager in Organisation & Methods to oversee policy and manual consistency. Responsibilities include leading the function, providing expert advisory support, and implementing best practices. The ideal candidate has over 8 years of experience in risk management, supervisory skills, and proficiency in both English and Bahasa Malaysia. This role demands strong analytical skills and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• More than 8 years of relevant experience in Risk Management or related areas.
• Preferably held a managerial position.
• Proficiency in English and Bahasa Malaysia.

Responsibilities

• Lead the O&M function ensuring consistency across the Bank’s frameworks and policies.
• Provide advisory support as a subject matter expert.
• Implement best practices for policy and procedure management.

Skills

Risk Management

Communication skills

Analytical skills

Supervisory skills

Computer literacy

Education

Degree in Finance/Banking/Accountancy/Business Management/Islamic Banking & Finance

Tools

Word

Excel

PowerPoint

Job description

Assistant Manager, Organisation & Methods (Policy & Manuals Review)

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1. Lead the Organisation & Method (O&M) function to ensure consistency and comprehensiveness across the Bank’s frameworks, policies, product manuals, and operation manuals (collectively referred to as "the Documents").
2. Provide advisory support as a subject matter expert on the Bank’s Documents, ensuring clear and consistent governance requirements in the management of frameworks, policies, product manuals, and operation manuals within Agrobank and its subsidiaries (the Group).
3. Execute any other instructions, directives, and decisions from the HOD, CRO, Management, and the Board.

Principal Accountabilities

• Lead the O&M Section to ensure effective handling and advisory of team members to internal customers.
• Develop guidelines, templates, and checklists to facilitate walkthroughs with each business and functional owner of frameworks/ policies/ manuals, ensuring that all manuals are consistent with others, adequate, and complete.
• Implement best practice of policy and procedure management for Banks.
• Manage the timely review of the Bank’s overall frameworks, policies, and manuals.
• Provide training, coaching, and awareness workshops on the proper management of policies and procedures.

Qualifications & Requirements

• Have more than 8 years of relevant experience in Risk Management and/or related areas in the financial industry or business environment, preferably in a managerial position.
• Degree in Finance/Banking/Accountancy/Business Management/Islamic Banking & Finance or other relevant major.
• Supervisory skills.
• Excellent communication skills, both written and verbal in English and Bahasa Malaysia.
• Computer literacy: proficient in Word, Excel and PowerPoint.
• Good analytical skills with high attention to detail and accuracy.
• Experience working in a fast‑paced, high‑pressure environment and managing multiple priorities is often required.