Assistant Manager, Operations (To be based at Johor)

Qualitas Medical Group Sdn Bhd; Johor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A healthcare provider is seeking an Assistant Manager for Operations based in Johor to oversee and grow the business operations in the Southern Region. The ideal candidate will possess a Diploma or Bachelor's Degree in Business Administration and have 5-7 years of experience in senior management. Key responsibilities include managing costs, developing employee relationships, and implementing business improvements. Strong communication and analytical skills are essential for this role, with the requirement for travel within Malaysia.

Qualifications

• At least a Diploma/Bachelor's Degree in Business Administration or equivalent.
• 5-7 years of senior management experience, 3-4 years in a managerial position managing a team.
• Good written and verbal communication skills in English.

Responsibilities

• Grow and manage the business of the Southern Region.
• Establish working relationships with staff and clients.
• Manage operating costs for profitability.
• Review and strategize business operations to meet targets.
• Identify improvements to enhance productivity.

Skills

Strategic planning

Analytical skills

Communication skills

Team management

Education

Diploma/Bachelor's Degree in Business Administration

Job description

Assistant Manager, Operations (To be based at Johor)

Grow and manage the total business of the Southern Region.

Establish and maintain good working relationships with all levels of staff by engaging with doctors, clients, clinic and corporate office staff to ensure smooth operations of the business.

Manage operating cost towards achieving desired profitability.

Review, plan and strategize the business operations to meet the agreed financial targets and/or KPIs/KRAs set by the company.

Identify and implement improvements to business processes of the Clinics to increase productivity and efficiency of the overall business.

Identify potential clinics for acquisition.

Work closely with the marketing department to run promotions and all other marketing activities.

Ensure the smooth running of the administration and office management role at the Regional Office, which includes maintaining office services, facilities, staff rosters, leave management, correspondence, utilities, etc.

Liaise and cooperate with the HR department on recruitment, staffing issues and other relevant HR matters for the region.

Liaise with the IMT department in relation to IT systems, software and hardware requirements for Clinics and Corporate Office in the region.

Requirements

Candidate possesses at least a Diploma/Bachelor's Degree in Business Administration or its equivalent.

Minimum 5‑7 years of experience in a senior management position managing a business portfolio or related work, and at least 3‑4 years in a managerial capacity with experience in managing a team.

Good written and verbal English communication skills; good presentation skills; strong analytical skills and good business acumen.

Will be required to travel within the country.