Assistant Manager, Medical Affairs

Sunway Medical Centre Velocity; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare facility in Malaysia is seeking an individual to support the Medical Affairs team in ensuring effective hospital operations and regulatory compliance. The role involves overseeing administrative tasks, assisting in medical practitioner processes, and managing clinical risk frameworks. The ideal candidate has a Degree in Medicine and 3-4 years of healthcare experience. Proficiency in Microsoft Office and excellent organizational skills are required.

Qualifications

• Minimum 3 – 4 years healthcare industry experience.
• Strong administrative background, preferably in healthcare.
• Familiarity with hospital regulations and medical practitioner documentation.

Responsibilities

• Oversee daily administrative and operational activities for department efficiency.
• Assist in recruitment, onboarding, and credentialing of medical practitioners.
• Develop and implement hospital risk management frameworks.

Skills

Coordination skills

Organizational skills

Problem-solving skills

Attention to detail

Communication skills

Education

Degree in Medicine (MBBS)

Tools

Microsoft Office Software

Job description

We are looking for a dedicated individual to support our Medical Affairs team in ensuring smooth hospital operations, regulatory compliance, and quality patient care.

Key Responsibilities

• Administrative Management: Oversee daily administrative and operational activities for department efficiency.
• Medical Affairs Support: Assist in the recruitment, onboarding, credentialing, and privileging of medical practitioners. Maintain contractual agreements and coordinate on-call rosters.
• Clinical Risk Management: Help develop and implement hospital risk management frameworks, investigate incidents, and support quality improvement initiatives to enhance patient safety.
• Regulatory Compliance & Liaison with Authorities: Ensure compliance with all relevant healthcare regulations, including the Private Healthcare Facilities and Services Act (PHFSA) 1998, MMC Guidelines, and Personal Data Protection Act. Assist in licensing processes, coordinate with medical agencies and authorities for hospital facility expansions, and ensure mandatory reporting is conducted efficiently.
• Secretariat Duties:
• Arrange, coordinate, and document meetings for the Medical Advisory Committee (MAC), MAC Subcommittees, and Hospital Committees.
• Prepare agendas, compile meeting materials, and ensure timely distribution to relevant stakeholders.
• Accurately record minutes of meetings, capturing key discussions, decisions, and action points.
• Follow up on action items to ensure implementation and compliance with hospital governance policies.
• Maintain well-organized and secure records of all committee documentation, reports, and meeting proceedings.
• Liaise with the Person in Charge (PIC) and MAC Chairman to ensure clinical governance policies and best practices are upheld.
• General Administration: Liaise with key personnel to uphold clinical governance policies and manage office requisitions.

Qualifications & Experience

• Candidate with Degree in Medicine (MBBS) is preferred.
• Minimum 3 – 4 years healthcare industry experience.
• Proficient in the use of Microsoft Office Software
• A strong administrative background, preferably in healthcare.
• Excellent coordination, organizational, and problem-solving skills.
• Familiarity with hospital regulations and medical practitioner documentation is a must.
• Experience in liaising with medical agencies, regulatory bodies, and healthcare authorities.
• Strong communication skills and attention to detail, particularly in secretarial and governance-related responsibilities.
• Ability to work with multiple stakeholders and ensure compliance with best practices.