Assistant Manager / Manager, Channel Sales (Telco)

Telecommunication; Johor Bahru; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading telecom company in Johor Bahru is seeking an Assistant Manager / Manager for Channel Sales to enhance partner sales and build strong relationships. The ideal candidate will develop strategic action plans, conduct store visits, and provide training to ensure sales targets are met. A Bachelor's Degree and relevant experience in sales and channel management are required. This role offers opportunities for professional growth in a dynamic environment.

Qualifications

• Bachelor’s degree or equivalent in Business Studies, Sales, Marketing.
• 4+ years of experience with 1 year in a relevant field.
• Experience in key account or channel management.

Responsibilities

• Develop action plans for sales targets.
• Conduct daily visits to partner stores.
• Identify growth opportunities with business partners.
• Maintain relationships with key accounts to drive growth.
• Provide training and sales support to partner staff.

Skills

Sales strategy development

Partner channel support

Training and education

Relationship management

Education

Bachelor's Degree in Business Studies/Administration/Management

Job description

Overview

The Assistant Manager / Manager, Channel Sales, is an accomplished sales professional who leverages industry and product knowledge to build confidence in the value of Swap Services' strategic offerings and grow sales in the marketplace. They support partner channels in maximizing sales and increasing volumes through effective execution, education, and promotion.

Responsibilities

• Develop action plans and strategies including POS (dealer stores) identification and selection to ensure sales targets for Swap services/product launches.
• Conduct daily scheduled visits to POS in the designated region to foster close collaboration and ongoing development in line with Swap’s goals.
• Identify new growth opportunities with prospective business partners to grow Swap services adoption in region.
• Maintain strong business relationships with key accounts and stakeholders to identify sales opportunities and drive business growth.
• Provide over-the-counter and group training, as well as sales support, to establish sustainable sales momentum among POS front liners.
• Offer assistance and expertise to manage issues arising from all parties.
• Compile, forecast, and analyse store performance and transaction data, and advise on target market positioning.
• Provide analysis, local feedback, and reports on channel activities, including operations, programs, merchandising, training, and market and consumer trends.
• Perform any other support work or ad-hoc tasks as required.

Qualifications

• Bachelor's Degree, Post Graduate Diploma, Professional Degree in Business Studies / Administration / Management, Business, Sales, Marketing or equivalent.
• Experience in key account or channel management is required and a background in a retail environment and/or field services is preferred.
• Experience in the FMCG, Insurance, Consumer Product, Mobile Phone or Telecommunication industry is preferred.
• Minimum of 4 years working experience with 1 year in the related field.