Assistant Manager, Human Capital & Administration Services

Agytek Digital Sdn. Bhd.; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading tech solutions firm in Kuala Lumpur is looking for a skilled HR professional to manage the recruitment cycle, develop talent strategies, and oversee employee performance. The ideal candidate will have a Bachelor's Degree in Human Resource Management and 5–8 years of experience in a related field, particularly within IT. Strong skills in recruitment, training program development, and stakeholder management are essential. This role offers the opportunity to shape HR strategies in a dynamic environment.

Qualifications

• Minimum 5–8 years of experience in Human Resources, specifically in IT.
• Strong knowledge of recruitment strategies and employer branding.
• Analytical skills to evaluate HR data and derive insights.

Responsibilities

• Manage the full recruitment cycle including job posting and selection.
• Develop and implement training programs across the organization.
• Oversee performance appraisal systems ensuring fairness and alignment.

Skills

Technical Recruitment

Talent Development

Performance Management

Training Needs Analysis

Stakeholder Management

Microsoft Office Suite

Education

Bachelor’s Degree in Human Resource Management

Tools

HRIS

LMS

Job description

Overview

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Partner with department heads to understand workforce needs and develop annual recruitment plans. Manage the full recruitment cycle, including job posting, candidate sourcing, interviewing, and selection. Develop and maintain a strong employer brand to attract high-caliber candidates. Leverage recruitment technology, social media, and professional networks for talent sourcing. Maintain a strong candidate pipeline for critical and hard-to-fill positions.

Talent Acquisition

• Partner with department heads to understand workforce needs and develop annual recruitment plans.
• Manage the full recruitment cycle, including job posting, candidate sourcing, interviewing, and selection.
• Develop and maintain a strong employer brand to attract high-caliber candidates.
• Leverage recruitment technology, social media, and professional networks for talent sourcing.
• Maintain a strong candidate pipeline for critical and hard-to-fill positions.

Talent Development

• Identify high-potential employees and design career development pathways.
• Work with leadership to create succession plans for key roles.
• Implement mentorship and coaching programs to strengthen leadership capabilities.
• Conduct talent reviews and propose developmental actions based on performance and potential.

Training & Development

• Conduct training needs analysis (TNA) across all levels of the organization.
• Design, implement, and evaluate training programs that enhance technical, soft, and leadership skills.
• Source external trainers or develop in-house training content where applicable.
• Monitor training effectiveness and ROI through feedback surveys and performance improvement metrics.
• Maintaining Product Training material in HR Learning Management System.
• Assessing employee’s competencies gap and propose relevant training program.
• Conduct onboarding for new joiners.

Performance Management

• Oversee the organization’s performance appraisal system, ensuring fairness, objectivity, and alignment with business goals.
• Support managers in setting SMART goals and providing constructive feedback.
• Train leaders on performance coaching and progressive improvement plans.
• Analyze performance data to identify trends, gaps, and improvement opportunities.

Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration, Psychology, or related discipline.
• Minimum 5–8 years of experience in Human Resources, with strong exposure to Technical Recruiter, Talent Development, Training & Development, and Performance Management specifically in IT Solution company.
• Proven track record in managing end-to-end recruitment and developing HR strategies aligned with business goals.
• Experience in designing and implementing talent and learning programs for both managerial and non-managerial levels.
• Exposure to competency-based frameworks, performance calibration, and succession planning processes is an added advantage.
• Strong understanding of recruitment strategies, employer branding, and modern sourcing channels (LinkedIn, JobStreet, etc.).
• Proficient in Training Needs Analysis (TNA), learning program design, and LMS administration.
• Familiar with performance management systems, KPI setting, and talent assessment tools.
• Analytical skills to evaluate HR data and develop actionable insights on workforce trends.
• Excellent command of Microsoft Office Suite and HR systems (HRIS/LMS).
• Strong stakeholder management and communication skills, able to engage effectively with leadership teams.
• Strategic mindset with the ability to balance operational efficiency and long-term talent planning.
• Proactive, resourceful, and adaptable in a fast-paced, growing organization.
• High integrity, confidentiality, and commitment to people development.
• Positive thinking, good time management and able to communicate with all levels of people.