Assistant Manager, Forwarding

PSA BDP; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading logistics provider in Johor Bahru is seeking a candidate for a customer service role, responsible for daily interactions with customers and vendors, administrative tasks, and coordination on shipment progress. Candidates should have at least a Diploma in Logistics and two years of experience in the shipping industry. Proficiency in English is essential. Fresh graduates are encouraged to apply.

Qualifications

• Min. two years experience in Sea freight/Airfreight/Shipping industry.
• Familiarity with HS code, customs, and government regulations is an advantage.
• Proficiency in English is essential.

Responsibilities

• Responsible for customer service interactions with customers and vendors.
• Perform administrative and documentation functions.
• Coordinate with vendors and customers on shipment progress.

Skills

Customer orientation

Attention to detail

Interpersonal skills

Supervisory skills

Education

Diploma/Degree in Logistics, Transportation and Distribution

Tools

Computer software packages

Job description

Company Background

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world\'s leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Responsibilities

• The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
• The candidate is also required to perform administrative and documentation functions.
• Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.
• Coordination with vendors and customers on shipment progress and delivery.
• Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc.

Qualifications / Requirements

• Min. Diploma / Degree in Logistics, Transportation and Distribution.
• Min. two (2) year experience in Sea freight / Airfreight / Shipping industry.
• Familiar with HS code, customs, government agencies rules & regulations would be an added advantage.
• Basic knowledge in computer software packages.
• Proficiency in English is essential.
• Customer oriented, mature and able to work independently.
• Good interpersonal skills and attention to detail is vital.
• The candidate must possess supervisory skills and a team player with a high level of integrity and commitment.
• Able to start work immediately will be an added advantage.
• Fresh graduates are encouraged to apply.