Assistant Manager, Event Management (Pavilion Damansara Heights Mall)

Kuala Lumpur Pavilion; Kuala Lumpur; On-site; MYR 72,000 - 108,000; Full time

Job summary

Kuala Lumpur Pavilion seeks an Assistant Manager of Event Management for Pavilion Damansara Heights Mall to drive end-to-end exhibitions and conferences, manage timelines, resources and on-site operations, and coordinate with internal teams for smooth delivery.

The role requires 4–7 years in event management, strong budgeting and client service skills, and proficiency in Excel/PowerPoint. You will lead on-site operations and ensure safety and compliance in a fast-paced venue environment.

Qualifications

• Diploma or Degree in Event Management, Marketing, Hospitality, Business, or a related field.
• 4-7 years of experience in event management, exhibitions, conferences, or venue operations.
• Proven experience managing mid to large-scale exhibitions, conferences, or corporate events.
• Strong project and budget management skills.
• Excellent client servicing, stakeholder management, and negotiation skills.
• Ability to lead on-site operations and perform effectively under pressure.
• Proficiency in Microsoft Excel, PowerPoint, and project planning tools.
• Knowledge of exhibition floor planning and event logistics is an advantage.
• Willingness to work in a fast-paced environment with hands-on involvement during event build-up, show days, and breakdown.

Responsibilities

• Lead end-to-end planning and execution of exhibitions, conferences, and large-scale events.
• Manage event timelines, resources, budgets, and on-site operations.
• Coordinate with internal teams including marketing, operations, security, facilities, and finance.
• Conduct production meetings, site inspections, and technical briefings with event organisers and stakeholders.
• Oversee exhibitor onboarding, contracts, floor plans, exhibitor manuals, and booth logistics.
• Supervise move-in, show days, and move-out activities to ensure smooth event flow.
• Ensure all events comply with venue operational guidelines, health, and safety standards.
• Support sponsorship inventory planning and proposal development with sales and marketing teams.
• Ensure sponsor branding, signage, and activation deliverables are executed according to agreements.
• Prepare post-event sponsorship fulfilment and performance reports.
• Coordinate with the marketing team on event promotions, materials, and attendee communications.
• Ensure accurate event information across listings, campaigns, and digital platforms.
• Support initiatives to enhance visitor experience and event engagement.
• Serve as the primary point of contact for event organisers, exhibitors, sponsors, speakers, and partners.
• Build and maintain strong relationships to ensure successful event delivery.
• Gather feedback and insights to continuously improve event quality and operational efficiency.
• Maintain event SOPs, operational documentation, and post-event evaluation reports.
• Ensure full compliance with health, safety, and venue operational regulations.
• Support sales activities including venue presentations, site inspections, and event feasibility assessments.
• Identify opportunities to grow exhibitions, conferences, and large-scale events.
• Contribute ideas to strengthen Pavilion Arena's positioning as a leading event venue.

Skills

Stakeholder management

Budget management

Negotiation skills

Client servicing

On-site operations

Project planning

Education

Degree in Event Management

Tools

Microsoft Excel

PowerPoint

Project planning tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Assistant Manager, Event Management (Pavilion Damansara Heights Mall)

· Lead end-to-end planning and execution of exhibitions, conferences, and large-scale events.

· Manage event timelines, resources, budgets, and on-site operations.

· Coordinate with internal teams including marketing, operations, security, facilities, and finance.

· Conduct production meetings, site inspections, and technical briefings with event organisers and stakeholders.

Exhibition & Conference Management

· Oversee exhibitor onboarding, contracts, floor plans, exhibitor manuals, and booth logistics.

· Supervise move-in, show days, and move-out activities to ensure smooth event flow.

· Ensure all events comply with venue operational guidelines, health, and safety standards.

Sponsorship & Partnership Support

· Support sponsorship inventory planning and proposal development with sales and marketing teams.

· Ensure sponsor branding, signage, and activation deliverables are executed according to agreements.

· Prepare post-event sponsorship fulfilment and performance reports.

Marketing & Attendee Engagement

· Coordinate with the marketing team on event promotions, materials, and attendee communications.

· Ensure accurate event information across listings, campaigns, and digital platforms.

· Support initiatives to enhance visitor experience and event engagement.

Stakeholder & Client Management

· Serve as the primary point of contact for event organisers, exhibitors, sponsors, speakers, and partners.

· Build and maintain strong relationships to ensure successful event delivery.

· Gather feedback and insights to continuously improve event quality and operational efficiency.

Compliance & Documentation

· Maintain event SOPs, operational documentation, and post-event evaluation reports.

· Ensure full compliance with health, safety, and venue operational regulations.

Business & Venue Development Support

· Support sales activities including venue presentations, site inspections, and event feasibility assessments.

· Identify opportunities to grow exhibitions, conferences, and large-scale events.

· Contribute ideas to strengthen Pavilion Arena's positioning as a leading event venue.

Requirements

· Diploma or Degree in Event Management, Marketing, Hospitality, Business, or a related field.

· 4-7 years of experience in event management, exhibitions, conferences, or venue operations.

· Proven experience managing mid to large-scale exhibitions, conferences, or corporate events.

· Strong project and budget management skills.

· Excellent client servicing, stakeholder management, and negotiation skills.

· Ability to lead on-site operations and perform effectively under pressure.

· Proficiency in Microsoft Excel, PowerPoint, and project planning tools.

· Knowledge of exhibition floor planning and event logistics is an advantage.

· Willingness to work in a fast-paced environment with hands-on involvement during event build-up, show days, and breakdown.