Assistant Manager Credit Control

Setia Awan Holdings Sdn Bhd; Selangor; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading property development company in Malaysia is seeking a skilled individual for a role in credit administration. The successful candidate will manage credit control activities, ensuring timely billings and collections. Candidates must have a minimum of 5 years of experience in credit control, strong communication skills in Mandarin and English, and a Diploma in Business Studies or similar. This role emphasizes teamwork and problem-solving within a supportive environment.

Qualifications

• Minimum Diploma in Business Studies/Management/Administration or relevant working experience.
• At least 5 years’ experience in Credit control department in property development.
• Good command in written and spoken Mandarin, English, and Bahasa Malaysia.

Responsibilities

• Set up and coordination for new projects related to credit control.
• Carry out all duties related to credit administration activities.
• Monitor aging collections and manage overdue accounts.

Skills

Credit control expertise

Interpersonal skills

Communication skills

Problem-solving skills

Teamwork

Education

Diploma in Business Studies/Management/Administration

Tools

Noetic system

Job description

Set up and coordination / arrangement for new projects (system for credit control when necessary)

Responsible to carry out all duties related to credit administration activities and ensure that the progressive billings are issued within the specified timeframe and payments to be collected as targeted.

To handle sub-sale matters, refinancing, utilities, vacant possession and transfer of titles.

Ensure data has up to date records in property software system by maintaining appropriate filing system of purchasers’ records, collections and documentations as per SOP compliance.

Close monitoring aging collection before the due date. This includes managing overdue accounts, sending reminders, and implementing collection strategies.

Providing guidance and support to other team members within the credit control department.

Building and maintaining positive relationships with customers to facilitate smooth payment processes and address any payment-related concerns.

Collaborating with sales Admin, legal, and property management teams to ensure seamless operations.

Execute any other relevant works as assigned by the direct superior and/or management of the Company.

Education, Experience and Skill Requirements

Minimum Diploma in Business Studies/Management/Administration or relevant working experience.

At least 5 years’ experience in Credit control department in property development.

Good command in written and spoken Mandarin, English, and Bahasa Malaysia.

This role requires proficiency in Mandarin, as the position involves regular communication with Mandarin-speaking clients and business partners.

Possess good interpersonal and communication skills.

Computer literate and knowledge in Noetic system.

Self‑motivated, independent, hardworking, and positive working attitude and able to work in team.

Problem‑Solving Skills

Ability to identify and resolve issues related to credit control and collections.