Assistant Manager, Cloud Automation

AIA Hong Kong; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading insurance and financial services company in Kuala Lumpur is seeking an Assistant Manager for Cloud Automation. The role involves developing self-service cloud service catalogs and automating infrastructure management using ServiceNow, Terraform, and Ansible. Candidates should have over 5 years of relevant experience and active certifications. This position offers a chance to create significant impact in a dynamic environment.

Qualifications

• 5+ years of hands-on experience in automation of infrastructure management.
• Active professional certifications in related fields.
• Good understanding of cloud providers and their APIs.

Responsibilities

• Design and develop self-service catalog items and approval workflows.
• Integrate ServiceNow with external systems via APIs.
• Ensure quality through automated testing with ServiceNow.

Skills

ServiceNow System Administrator

Automation skills

Communication skills

Analytical skills

Tools

Terraform

Ansible

ServiceNow

Azure

Job description

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

The Assistant Manager, Cloud Automation complements our existing AIA Group Automation Engineering Team in developing the self-service catalog of cloud services that our AIA business Units can consume. This role focuses on leveraging the ServiceNow platform and its integration with Terraform Cloud and Ansible Automation Platform to automate infrastructure management processes in AIA Group.

Responsibilities:

• Design and develop self-service catalog items and approval workflows.
• Design and develop Scripted REST API to integrate ServiceNow with external systems such as Terraform Cloud, Ansible Automation Platform, and Bitbucket Cloud.
• Ensure quality through automated testing using the ServiceNow Automated Test Framework.
• Design and develop jobs and workflows to discover and maintain cloud resource states using Cloud Discovery plugins.
• Design and develop Terraform modules and configuration files for automated infrastructure provisioning.
• Design and develop Ansible playbooks and workflows for automated infrastructure configuration.

Experience:

• Active professional certifications (ServiceNow System Administrator, ServiceNow Application Developer, Terraform Associate, Azure DevOps Expert, Azure Administrator Associate, etc.) are necessary.
• 5+ years of relevant hands‑on experience in automation of infrastructure management and building self‑service capabilities using ServiceNow and its integration with such automation tools like Terraform and Ansible.
• Good understanding of cloud providers and experience working with cloud providers' APIs.
• Ability to adjust to multiple and changing priorities, remaining flexible and open.
• Ability to build and maintain coordinated working relationships with internal and external shareholders of all levels.
• Be a self‑starter and possess the confidence and skills to operate with and enjoy a high degree of autonomy.

Special skills:

• Ability to adjust to multiple and changing priorities, remaining flexible and open
• Ability to create and maintain cooperative working relationships with internal and external stakeholders of all levels
• Analytical and communication skills to understand business context; and enquire, counsel, and present solutions in an understandable and simple manner.
• Be a self‑starter and possess the confidence and skills to operate with and enjoy a high degree of autonomy

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.