Assistant Key Account Manager

Himalaya Wellness Malaysia; Puchong; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading wellness company in Malaysia is seeking an experienced Key Account Manager to drive commercial performance by strengthening account management capabilities. The ideal candidate will have at least 5 years of FMCG Key Account Management experience, specifically with modern trade or pharmacy accounts. Responsibilities include developing strategic plans, managing trade budgets, and building long-term relationships with retailers. Candidates must possess strong negotiation skills and analytical capabilities to succeed in this dynamic role.

Qualifications

• Minimum 5 years FMCG Key Account Management experience.
• Experience managing modern trade or pharmacy accounts.
• Good commercial, negotiation, and relationship management skills.

Responsibilities

• Develop and execute customer strategic plans to deliver sales targets.
• Conduct regular business reviews to track sales and profitability.
• Lead sales forecasting, performance tracking, and gap analysis.

Skills

Key account management

Negotiation skills

Analytical skills

Relationship management

Job description

About the Role:

This role is responsible for strengthening the Malaysia team’s commercial performance by ensuring strong account management capabilities amid recent team changes. The position requires talent with solid experience in managing key accounts and driving business targets

Key Responsibilities

• Develop and execute customer strategic plans to deliver annual sales targets and category growth
• Build strong, long-term relationships with retailers to drive sustainable business growth.
• Develop and lead Joint Business Plans (JBP) with key retailers
• Conduct regular business reviews to track sales, distribution, promotions, and profitability.
• Plan, manage, and monitor A&P and trade spend budgets, ensuring effectiveness and ROI.
• Lead sales forecasting, performance tracking, and gap analysis for assigned accounts.
• Negotiate trade terms, promotions, listings, in-store visibility, and new product launches.
• Ensure strong execution and timely follow-up on orders, promotions, claims, payment and operational issues.
• Work cross-functionally with Consumer Marketing, Shopper Marketing, Supply Chain and Finance team.
• Monitor market trends and competitor activities, providing actionable insights.
• Build strong, long-term relationships with retailers to drive sustainable business growth.

Requirements

• Minimum 5 years FMCG Key Account Management experience.
• Experience managing at least ONE modern trade or pharmacy account such as Watsons, Guardian, Lotus’s, AEON, Mydin, BCG, Alpro, or Healthlane.
• Good commercial, negotiation, and relationship management skills.
• Experience in A&P trade spend management and business planning.
• Good analytical skills and strong follow-up discipline.
• Eligible to work in Malaysia