Assistant Facility Manager, Data Centre

JLL; Shah Alam; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading facilities management firm in Shah Alam seeks a professional to manage M&E services, facility operations, and vendor management. Candidates should have relevant engineering qualifications and experience in critical environments, with strong communication skills. The role includes ensuring compliance and improving operational efficiency through planned maintenance programs.

Qualifications

• 3 - 4 years of relevant experience in engineering or critical environment space.
• 1 - 2 years’ experience in operation of electrical and mechanical services in data centre or critical facility.
• Having 33KV Chargeman Certificate will be an advantage.

Responsibilities

• Manage overall planned preventive maintenance program.
• Assist in providing site facility management and technical team management.
• Conduct performance assessment of technical vendors.

Skills

Excellent people skills

Communication skills

Hands-on experience in M&E systems

Education

Tertiary Qualifications in a mechanical, electrical or operational engineering discipline

Tools

Building related systems knowledge

Job description

Responsible in managing the M&E services and ensure the effectiveness of overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management. Must be Certified Data Centre Professional.

Compliance to both Client and JLL guideline.

Responsibilities

• Facility Management (Operation & Maintenance)
• To assist in the implementation of operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
• Recommend continuous management initiatives and energy management plan. Actively search‑out opportunities to achieve better or best results and increase the energy efficiency (PUE – Power Utilization Efficiencies).
• To create and update the site asset register and ensure the statutory compliance are in place.
• Review stock levels of the required inventory of spares on site.
• Recommend continuous management initiatives and energy management plan.
• Sound written and oral communication skill. Good presentation skills required for client review meeting.
• Managing ad-hoc related projects.
• Competent in undertaking Job Hazards Analysis (JHA).
• To submit relevant reporting data and ensure timely submission to Facilities Manager.
• To provide 2nd level support and manage the site operation in the absence of Facilities Manager.
• HSE Management: To ensure the site provision of safe working environment and compliance to HSE standards.
• Competent in undertaking Job Hazards Analysis (JHA).
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• Procurement & Vendor Management: To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI.
• To assist the Facilities Manager and ensure vendor procurement processes are in
• Technical Team Management: To prepare the job descriptions for all technical staff and assign relevant manpower to specific task.
• Provide advice to the technical team and overall management of their work schedule.
• Helpdesk Team Management: To prepare the job description for Helpdesk Administrator and ensure the SLA/KPI are adhered to with superior customer service management.

Qualifications And Ideal Experiences

• Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.
• 3 - 4 years of relevant experience in engineering or critical environment space.
• Having 33KV Chargeman Certificate will be an advantage.
• 1 - 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Excellent people skills and ability to interact with a wide range of client and vendor staff.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of reports.
• Hands‑on experiences and knowledge in M&E and building related systems, eg CRAU, chillers, PDU, UPS, Switch Gears Ops, DX cooling, Network structure cabling, Security.
• Lead major DC activities during non‑office hours where appropriate.