Assistant Executive Housekeeper

Hilton Worldwide, Inc.; Lumut; On-site; MYR 24,000 - 36,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Executive Housekeeper to oversee housekeeping operations at Double Tree by Hilton Damai Laut. Responsibilities include managing staff performance, maintaining high standards, and delivering exceptional guest experiences. Candidates should have supervisory experience in the hotel sector, strong leadership skills, and a commitment to customer service.

Qualifications

• Experience in hotel/leisure/retail sector in a supervisory role.
• Strong commercial awareness and cost control skills.
• Excellent leadership and communication skills.

Responsibilities

• Overseeing Housekeeping/Laundry operations.
• Managing budgets, stock, and schedules.
• Deputising for the Executive Housekeeper.

Skills

Leadership

Communication

Customer service

Commercial awareness

Cost control

Basic computer skills

Ability to work under pressure

Education

High school certificate or equivalent

Tools

Property Management Systems

Microsoft Office

Job description

Job Description - Assistant Executive Housekeeper (HOT0BM1N)

Job Number: HOT0BM1N

Work Location: Double Tree by Hilton Damai Laut, Jalan Damai Laut, Off, Jalan Teluk Senangin, 32200 Lumut, Negeri Perak Damai Laut 32200

An Assistant Executive Housekeeper supports all Housekeeping and Laundry operations, including developing team members to provide an exceptional guest experience.

What will I be doing?

As an Assistant Executive Housekeeper, you will assist in overseeing housekeeping operations to deliver excellent guest experiences. Responsibilities include:

• Overseeing Housekeeping/Laundry operations
• Managing budgets, stock, and schedules
• Supporting departmental targets, policies, and procedures
• Maintaining high standards in all areas
• Performing inspections and reporting issues
• Implementing policies, including Health and Safety
• Monitoring team performance and training
• Ensuring team knowledge of room categories and amenities
• Supporting communication and relationships within the hotel and with external partners
• Managing staffing levels and training
• Handling staff performance issues
• Deputising for the Executive Housekeeper
• Providing excellent guest service
• Supporting other departments as needed

What are we looking for?

Ideal candidates will have:

• Experience in hotel/leisure/retail sector in a supervisory role
• High school certificate or equivalent
• Strong commercial awareness and cost control skills
• Basic computer proficiency, including Microsoft Office
• Excellent leadership and communication skills
• Customer service commitment
• Ability to work under pressure
• Grooming standards
• Flexibility and knowledge of Health and Safety

Preferred additional skills:

• Familiarity with Property Management Systems
• Experience managing a department and P&L
• High IT proficiency

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, committed to providing exceptional guest experiences. Our team is dedicated to creating remarkable hospitality experiences worldwide, driven by our vision to "fill the earth with the light and warmth of hospitality."