Assistant Director of Safety & Security (Pre Opening) - Waldorf Astoria

Hilton Worldwide, Inc.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking an Assistant Director of Safety & Security who will manage security operations and develop safety protocols at the Waldorf Astoria Kuala Lumpur. The ideal candidate has a diploma in Security Management, proven experience in a similar role, and strong leadership capabilities. This role offers the opportunity to work in a luxurious environment, focusing on safety and security management for guests and team members.

Qualifications

• Proven experience in safety and security management role.
• Pre-opening experience is an added advantage.
• Proficient in English; fluency in additional languages is considered an asset.

Responsibilities

• Manage daily security operations ensuring overall safety.
• Develop security plans for high-profile events.
• Conduct safety training for team members.

Skills

Security operations management

Emergency procedures knowledge

CCTV systems

Effective communication

Interpersonal abilities

Education

Diploma or Degree in Security Management

Tools

Access control mechanisms

Fire safety infrastructure

Job description

Assistant Director of Safety & Security (Pre Opening) - Waldorf Astoria (HOT0C3AM)

Work Locations

Waldorf Astoria Kuala Lumpur
73, Jalan Raja Chulan,
Bukit Bintang Kuala Lumpur 50200

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

Are you ready to take the lead in creating a safe, secure, and seamless environment where luxury meets peace of mind? We’re looking for a forward-thinking Assistant Director of Safety & Security who brings both strategic vision and hands‑on expertise to the table.

In this pivotal role, you’ll be the driving force behind our safety and asset protection programs—ensuring every corner of the property reflects our commitment to excellence. From implementing proactive loss‑prevention strategies to building trusted relationships with local authorities, you’ll play a key part in safeguarding our guests, team members, and reputation.

What will I be doing?

• Proven ability to assist in managing daily security operations, ensuring the safety of guests, team members, and hotel assets.
• Capable of assuming full departmental responsibilities in the absence of the Director of Safety & Security.
• Skilled in assigning and supervising security post designations and shift arrangements.
• Safety & Risk Management
  • Strong knowledge of fire prevention regulations and emergency procedures.
  • Experience in identifying and mitigating potential safety hazards across hotel premises.
  • Ability to plan and execute emergency drills and coordinate rescue operations during incidents.
  • Familiarity with legal and hotel‑specific documentation requirements, including certifications, logs, and SOPs.
  • Ensures timely reporting and compliance with internal policies and external regulations.
  • Ability to conduct safety and fire prevention training for team members.
  • Experience in delivering advanced training to Safety & Security Officers and organizing drills for the hotel’s Voluntary Fire Brigade.
  • Skilled in investigating fire incidents, criminal activities, and suspicious behaviour within the hotel.
  • Proactive in implementing preventive measures and maintaining a secure environment.
• Event & VIP Security Planning
  • Competent in developing security plans for high‑profile events and VIP guest visits.
  • Coordinates with internal teams and external agencies to ensure seamless protection.
  • Builds and maintains strong relationships with local law enforcement, fire departments, and other relevant government bodies.
  • Acts as a liaison to support hotel interests and ensure collaborative safety efforts.

What are we looking for?

• Possess a Diploma or Degree in Security Management or a related discipline.
• Proven experience in a safety and security management role, preferably within a hotel or hospitality environment.
• Pre‑opening experience is an added advantage.
• Prior experience in law enforcement, military service, or corporate security is an advantage.
• Demonstrates strong knowledge of local laws and regulations related to safety and security, and is well‑versed in implementing safety protocols that align with national legislation and municipal requirements.
• Hands‑on experience with CCTV systems, access control mechanisms, fire safety infrastructure, and emergency response procedures.
• Skilled in report writing, incident investigation, and conducting risk assessments.
• Proficient in English; fluency in additional languages is considered an asset.
• Certifications in First Aid, Fire Safety, or Crisis Management are preferred.
• Proven leadership capabilities with effective team management skills.
• Excellent communication and interpersonal abilities.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.