Assistant Director of Engineering

Sheraton Hotels & Resorts; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Sheraton Hotels & Resorts in Kuala Lumpur is seeking a Management-level Property Operations Leader to assist in budget management, capital expenditures, and preventative maintenance. The role emphasizes safety, asset protection and staff supervision while delivering strong guest and employee satisfaction through effective communication and training.

Responsibilities include overseeing engineering, preventative maintenance programs, and life safety systems, plus vendor coordination and emergency

Qualifications

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

Responsibilities

• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with employees.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures regular on-going communication with employees to align with business objectives and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and replacement of furnishings and equipment.
• Selects and orders new equipment, supplies, and furnishings.
• Supervises the day to day operations of Engineering and related departments.
• Inspects and evaluates the physical condition of facilities to determine work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures employees have proper supplies, equipment and uniforms.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.
• Helps train employees in safety procedures.
• Supports orientation and training for new hires to perform their job.
• Communicates performance expectations per job descriptions.
• Ensures disciplinary procedures and documentation meet SOPs/LSOPs and peer review.
• Assists in interviewing and hiring staff with appropriate skills.
• Participates in performance appraisal process, providing feedback.
• Uses on-the-job training tools for employees.
• Solicits employee feedback.
• Monitors staffing levels to meet guest service, operations and financial objectives.

Education

High school diploma or GED; 4 years experience in engineering and maintenance or related professional area; HVAC-R/electrical/plumbing training

2-year degree in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in engineering and maintenance or related professional area; HVAC-R/electrical/plumbing training

Job description

Additional Information

• Job Number 26124975
• Job Category Engineering & Facilities
• Location Jalan Sultan Ismail, Kuala Lumpur Wilay 50250, Malaysia VIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Management

Job Summary

Assists department head in managing budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Assigns, tracks and follows up on status of work assigned to staff and contractors. Helps to increase guest and employee satisfaction through effective communications and training.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVIITES

Supporting management of Property Operations

• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with employees.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures that regular on-going communication occurs with employees in order to create awareness of business objectives, communicate expectations and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and order or purchase new equipment, supplies, and furnishings.
• Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards

• Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures all employees have the proper supplies, equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Helps train employees in safety procedures.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Communicates performance expectations in accordance with job descriptions for each position.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Uses all available on the job training tools for employees.
• Solicits employee feedback.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.