Assistant Customer Development Manager

Beiersdorf; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A multinational consumer goods company is seeking a skilled individual for account strategy development and implementation to drive profitable business growth. You will develop and maintain strategic relationships with high-value clients while negotiating sales effectively. The ideal candidate will have at least 4 years of experience in key account management preferably within FMCG, possess strong analytical and negotiation skills, and be proficient in MS Office. Strong English communication skills are essential.

Qualifications

• At least 4 years’ experience in key account management or similar area.
• Experience in multi-national companies, preferably in FMCG.
• Good command of English both spoken and written.

Responsibilities

• Develop and implement account strategy to drive business growth.
• Maintain strategic business relationships with customers.
• Negotiate sales with high value clients.
• Monitor business adherence to company strategy.

Skills

Analytical skills

Negotiation

Customer-oriented

Presentation

Result-driven

Education

Bachelor degree / diploma in business development or related fields

Tools

MS Office

Job description

Responsible for account strategy development & implementation to achieve profitable business growth and relationship with customers.

Key Accountabilities

• Derive business strategy and objective.

Customer oriented

• Develop and maintain strategic business relationships with customers.
• Negotiate sales with existing and new customers who are of strategic importance to the organisation.
• Provide ongoing support to high value clients and ensure high quality customer service being delivered.
• Identify customer needs and opportunities by analysing sales gap & develop strategy to minimize or close gap.
• Serves as a liaison between clients and company departments.
• Familiar with outlet’s sales operation in terms of merchandising and ordering process.
• Possess very detailed product knowledge as well as through knowledge of client business.

Leadership

• Monitor business to adhere the company's business strategy.

Derive and implement business process

• Leading & Ensure all NPL Listed on timely basis.
• Meeting company Account Receivable objective by maintaining healthy aging level.

Enhance sales activities to ensure cost and process efficiency

• Manage trade budget, A&P, trading term discussion within budget allocated.
• Ensure trade return rate within company’s objective, good market hygiene in the trade with FIFO practices.
• Maximizing ROI by evaluating incremental of sales and trade investment of each position monthly basis.

Obtain and alert with competitive knowledge on Market trend, movement and practise

• Keep abreast with latest market trends and development, with sound knowledge of competitors' activities.

Key Requirements

• Bachelor degree / diploma in business development or other related fields.
• At least 4 years’ experience in key account management or similar area of multi-national companies, preferably in FMCG.
• Analytical, business acumen, negotiation, customer-oriented, presentation, result-driven.
• Computer literacy in MS Office.
• Good command in English both spoken and written.

Location : Level 12, Tower, 1, PJ33, 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor