Assistant Coordinator

Borneo Indah Sdn Bhd; Kuching; On-site; MYR 100,000 - 150,000; Full time

Job summary

A reputable company in the medical supplies sector in Kuching seeks an individual to support its Sales & Marketing team. Responsibilities include document preparation, customer relationship management, and administrative duties. Ideal candidates should be proactive in handling customer requests and ensuring effective communication among stakeholders. This role offers growth opportunities in a supportive environment.

Qualifications

• Ability to support sales and marketing activities.
• Skills in creating sales documents and proposals.
• Strong customer service and relationship management skills.

Responsibilities

• Support Division's Sales & Marketing team.
• Maintain an updated database of customer information.
• Handle customer requests and complaints.

Job description

Job Description

Perform functions to support Division's Sales & Marketing team, company e-commerce structure, product specialist team and its administrative managements.

Support and teamwork with colleagues on the company e-commerce and digital publication and marketing administration and requirements.

Creating sales documents, proposals, brochures; processing contracts and paper works generated by your assigned sales & marketing department.

Perform administrative office-based duties on behalf of your assigned department executives.

Maintain an accurate and updated database of customer information such as correspondence addresses & contacts, placement site and billing preferences.

Maintain a good filing system of both softcopy and hardcopy proposals & its related documents.

Monitor the progress of on-going orders and projects generated by assigned department.

Act as a customer service agent, handling and prioritizing the influx of customer requests and complaints.

Establish a good relationship between the customer, principal supplier and the company at all times.

Share reception duties, such as taking telephone inquiries and screening visiting clients & supplier.

To carry out any other duties with the company or whatsoever the board of directors of the company may assign from time to time.

Application Information

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?

About the Company

BORNEO INDAH was established in 1994 specializing in Scientific, Medical and Hospital equipment, tools, consumables, disposables and chemicals. In 1996 we ventured into Engineering Education Trainers and Material Testing machineries. The management team has more than 3 decades of experience in these disciplines. Together with our team of sales & support specialists, we strive to be a principal provider in these industries.

Mission & Vision

Our mission: Trustworthy & Reliable Partnership, Quality & Prompt Service, Innovative Solution Provider, Commit to Perform Beyond Expectation.

Our vision: To be a Preferred platform where our customers, channel partners, principals, colleagues and associates recognize Borneo Indah as a Responsible Leader and Market Driver with respect to products and services we offer.