Assistant Communications Manager

Marketing, Communications & Public Policy; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading digital services company in Selangor is seeking an Assistant Communications Manager to execute PR and communication strategies. The role involves developing communication programs, cultivating media relationships, and managing crises. Suitable candidates must have experience in corporate and brand communications and an understanding of Malaysia's media landscape. This position is onsite in Petaling Jaya and focuses on enhancing the company’s reputation through effective communication.

Qualifications

• Experience in corporate and brand communications.
• Understanding of Malaysia's media landscape.
• Adeptness in fostering media relationships.

Responsibilities

• Develop and execute communication programs aligned with company goals.
• Identify and leverage publicity opportunities.
• Cultivate compelling media stories for leadership position.
• Maintain ties with local media and KOLs.
• Manage responses to incidents or crises.
• Oversee PR agency activities per communication plan.
• Analyze PR metrics to refine strategies.

Skills

Corporate communications

Media relationship management

Crisis management

Job description

Get to Know the Team

• The Communications team is responsible for telling the Grab story around the world. Whether it's speaking to media and online influencers, policymakers, industry commentators or the wider community, the Communications team is the voice of Grab.
• The Communications team is a strategic partner and solution provider to the multiple business functions in Grab – to help them drive their business objectives. The team ensures that internal and external stakeholders understand and support Grab's vision and business strategy, including corporate partnerships, new products, partner programmes, marketing campaigns and internal programmes.

Get to Know the Role

As the Assistant Communications Manager for Grab Malaysia, you'll collaborate with team members across verticals, commercial, marketing, and public affairs teams. Your primary focus will be crafting and executing PR and communication strategies to achieve business objectives, [within our Deliveries and Commercial businesses]. We're looking for someone with a background in corporate and brand communications, an understanding of Malaysia's media landscape, and adeptness in fostering and managing crucial media relationships. Experience in crisis management is a plus.

You will report to Communications Lead, Malaysia and will be based onsite at Petaling Jaya office.

The Critical Tasks You Will Perform

• Develop and execute communication programs in line with Grab's vision and goals
• Proactively identify and leverage publicity opportunities through various channels
• Cultivate compelling media stories to bolster Grab Malaysia's leadership position, with emphasis on Deliveries and Commercial businesses.
• Forge and maintain strong ties with influential local media and Key Opinion Leaders (KOLs) in Malaysia
• Navigate and mitigate reputational risks and manage responses to incidents or crises
• Oversee PR agency activities according to the agreed communication plan and budget
• Analyze metrics to gauge the efficacy and impact of PR efforts, refining strategies as needed