Assistant Admin, Service Operation

SK intellix Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics company in Kuala Lumpur is seeking an Operations Administrator to support warehouse service users and facilitate onboarding for new hires. The role requires experience in operations, strong analytical and reporting skills, and proficiency in MS Excel. You will monitor performance standards and optimize costs within the warehouse operations.

Qualifications

• Minimum 2-3 years of experience in operations or warehouse administration.
• Proficiency in analyzing and reporting operational data.
• Experience in facilitating onboarding and training.

Responsibilities

• Provide support to warehouse service administration users.
• Facilitate onboarding and training for new hires.
• Monitor and drive WSA target achievements.

Skills

Analytical skills

Reporting skills

Communication skills

Organizational skills

Multitasking abilities

Education

Diploma or Degree in Business Administration

Logistics

Operations

Tools

MS Excel

Operational tracking systems

Job description

Key Responsibilities

• Provide comprehensive support to warehouse service administration users for smooth operations.
• Facilitate onboarding and training for new hires at branches to ensure readiness.
• Monitor and drive WSA target achievements to maintain performance standards.
• Track and control general expenses and entertainment budgets for cost optimization.
• Collaborate with teams and RM to improve operational workflows, systems, and equipment usage.
• Collect, analyze, and report operational data (e.g. ME mileage, jobs, storage, forecasting).
• Attention to detail and a proactive approach to problem-solving.

Requirements

• Diploma or Degree in Business Administration, Logistics, Operations, or related field.
• At least 2–3 years of experience in operations or warehouse administration.
• Strong analytical and reporting skills.
• Proficiency in MS Excel and operational tracking systems.
• Excellent organizational and multitasking abilities.
• Strong communication and collaboration skills.