Asia Care Coordinator – Virtual Health Support

AM Healthcare Management Consulting Sdn. Bhd.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global telehealth leader is looking for an Asia Care Coordinator in Kuala Lumpur. This role involves improving patient communication, managing case assignments, and ensuring customer satisfaction. Candidates should be fluent in English and Mandarin, possess strong communication skills, and be tech-savvy with experience in Microsoft Office. Working hours are rotational, and the position offers the chance to be part of a diverse, multidisciplinary healthcare team.

Benefits

Work with a global leader in telehealth

Contribute to innovative health programs

Qualifications

• Excellent verbal skills to handle client and patient interactions.
• Ability to assign cases and follow up effectively.
• Experience in administrative roles is a plus.

Responsibilities

• Answer patient and client calls professionally.
• Assign cases to the appropriate physicians.
• Follow up on customer needs to enhance satisfaction.
• Communicate with institutions for necessary medical information.

Skills

Good communication and people skills

Fluency in English and Mandarin Chinese

Tech-savvy

Fast learner

Good team worker

High sense of responsibility

Tools

Microsoft Office

Job description

A global telehealth leader is looking for an Asia Care Coordinator in Kuala Lumpur. This role involves improving patient communication, managing case assignments, and ensuring customer satisfaction. Candidates should be fluent in English and Mandarin, possess strong communication skills, and be tech-savvy with experience in Microsoft Office. Working hours are rotational, and the position offers the chance to be part of a diverse, multidisciplinary healthcare team.