Area Manager: Multi-Unit Dining Ops Leader

BananaBro; Butterworth; On-site; MYR 150,000 - 200,000; Full time

Job summary

A modern banana leaf restaurant in Butterworth is seeking a Head of Operations & Training to oversee daily operations across multiple locations. This full-time, on-site role requires strong leadership, excellent communication skills, and a passion for food. Responsibilities include staff management, ensuring food quality, and achieving sales targets. Ideal candidates have experience in restaurant management and a knack for resolving operational issues efficiently.

Qualifications

• Experience in customer service, hospitality, and restaurant management is preferred.
• Proven ability to meet sales targets and manage budgets efficiently.
• Flexibility to adapt to dynamic operating environments and resolve issues promptly.

Responsibilities

• Oversee the daily operations of multiple restaurant locations.
• Ensure high standards of food quality, service, and customer satisfaction.
• Manage and mentor staff, maintaining operational efficiency.
• Implement company policies and achieve sales targets.
• Coordinate with various departments and resolve customer concerns.

Skills

Leadership and team management skills

Excellent communication

Problem-solving skills

Interpersonal skills

Strong organizational skills

Operational skills

Customer service experience

Flexibility to adapt

Proficiency in basic computer applications

Passion for food and dining experiences

Job description

A modern banana leaf restaurant in Butterworth is seeking a Head of Operations & Training to oversee daily operations across multiple locations. This full-time, on-site role requires strong leadership, excellent communication skills, and a passion for food. Responsibilities include staff management, ensuring food quality, and achieving sales targets. Ideal candidates have experience in restaurant management and a knack for resolving operational issues efficiently.