AREA MANAGER

Boost Juice; Kuala Lumpur; On-site; MYR 100,000 - 145,000; Full time

Job summary

Boost Juice Malaysia is seeking an experienced Area Manager to oversee a cluster of stores and drive regional growth. You will lead store operations, implement national campaigns, and ensure outstanding customer experiences across outlets in Malaysia and the region.

Key duties include hands-on operations, staff scheduling, coaching store managers, tracking KPIs, controlling labor costs, conducting weekly reviews, QA across locations, and training new managers in Kuala Lumpur.

Qualifications

• Prior experience in managing a cluster/area of retail or F&B outlets is essential.
• Excellent interpersonal & communication skills with excellent written & spoken English.
• Diploma/Advanced/Bachelor’s in F&B Services Management or equivalent.
• At least 5 years of working experience in the related field.

Responsibilities

• Perform hands-on operations work and handle the administrative responsibilities.
• Engaging with each store manager to drive all KPI’s.
• Actively promote all company national marketing campaigns.
• Controlling labor and cost of goods across the region.
• Train, mentor and coach store managers & assist with their career growth.
• Conducting 1 on 1 meeting with each store manager on a weekly basis.
• Manage daily activities, including staffing, scheduling and customer interactions
• Leading the Boost customer experience throughout all stores.
• Completing company QAR (Quality assurance review) across all stores.
• Working at your ‘home’ store to drive sales
• Audit for equipment, supplies and materials

Skills

Retail management

Leadership

Communication

Organizational skills

English proficiency

Education

Diploma/Advanced/Bachelor's Degree in Food & Beverage Services Management or equivalent

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Boost Juice, is South East Asia’s largest juice and smoothie growing chain with circa 400 stores across Malaysia, Singapore, Brunei, Indonesia and Thailand. Boost is not just a smoothie & juice bar–it is an innovative retail concept based on great tasting products, the unique Boost Experience & amazing looking stores. Dedicated to inspiring healthy living & serving up healthy alternatives. We are a dynamic and fun-loving brand that is committed to making both our customers and our people feel just a little bit better.

We are looking for a highly capable, experienced, driven and motivatedArea Managerto oversee our stores and assist with the overall growth and success of Boost Juice across the region.

Responsibilities:

Perform hands-on operations work and handle the administrative responsibilities

Engaging with each store manager to drive all KPI’s

Actively promote all company national marketing campaigns

Controlling labor and cost of goods across the region

Train, mentor and coach store managers & assist with their career growth.

Conducting 1 on 1 meeting with each store manager on a weekly basis.

Manage daily activities, including staffing, scheduling and customer interactions

Leading the Boost customer experience throughout all stores.

Completing company QAR (Quality assurance review) across all stores.

Working at your ‘home’ store to drive sales

Audit for equipment, supplies and materials

The successful candidate will have the following attributes:

Prior experience in managing a cluster/ area of retail or F&B outlets is essential.

Excellent interpersonal & communication skills with excellent written & spoken English.

Must be detail-oriented and stay on task, as well as efficient in scheduling and able to manage all the events

Strong organizational skills to maintain the operations records

Strong communications skills to all levels - Operations Manager, Upper Management, Support Centre, staff, and customers

Able to work under pressure

Ability to work as part of a team in a fast-paced, continually changing environment.

Ability to identify areas of improvement and to develop and implement process improvements and SOPs within the Operations team.

Candidate must possess at least Diploma/ Advanced/ Bachelor's Degree in Food & Beverage Services Management or equivalent.

At least 5 Years of working experience in the related field is required for this position.

4-weeks of training will be provided in Kuala Lumpur.