Apprentice (Tenancy and Estates Team) Housing

Ashfield District Council; Selangor; On-site; MYR 65,000 - 82,000; Full time

Job summary

A local council is offering an apprenticeship in the Tenancy Team for motivated individuals interested in social housing. The role involves supporting housing management tasks, dealing with tenant correspondence, and gaining a level 3 qualification in Business Administration. Training is provided, making it an excellent opportunity for those willing to learn and develop their skills.

Qualifications

• Good level of English, Maths and ICT.
• Ability to demonstrate communication and interpersonal skills.
• Willingness to learn and undertake training.

Responsibilities

• Support colleagues with housing management tasks.
• Deal with tenant contact and generate correspondence.
• Input data and support Officers in the Tenancy Team.

Skills

Excellent communication skills

Organisational skills

Teamwork

IT skills

Customer service experience

Education

Level 3 Business Administration

Job description

Are you interesting in developing a career in social housing? Would you like the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience. If so, read on: -

We have an exciting opportunity for an apprentice to join the Tenancy Team in the Housing Management Department supporting colleagues with tasks associated with the management of the Council’s housing stock. You will be dealing with contact from our tenants, generating letters and other correspondence and inputting data. You will also provide support to Officers within the Tenancy Team.

We are looking for a motivated, enthusiastic individual with a willingness to learn. You will be given on the job training, along with your Apprenticeship course and additional training specific to the service area.

You will need to be well organised with excellent communication and IT skills and a positive attitude. You do not require previous experience in housing as you will be provided with the required training. You will however need to have excellent communication skills and experience of dealing with customers. If you would like a rewarding role with great development opportunities this is the apprenticeship for you.

You will undertake a level 3 Business Administration. The administration apprenticeship is with West Notts College in addition to your learning in the role. The apprenticeship duration is 18 months with up to 3 months for End Point Assessment.

The role will be based at our Urban Road offices in Kirkby-in-Ashfield. Working hours are 37 hours work over 5 days (Monday to Friday).

It is essential for the successful candidate to have a good level of English, Maths and ICT. You will also need to demonstrate your communication skills, interpersonal skills and that you are able to work as a team.

Please submit a CV with supporting statement to show how you meet the essential criteria.

If you have any questions or would like to know more about the role, please contact Shu McBrand, Tenancy Services Manager on 01623 450000.