Application Team Manager

3C Deutschland GmbH; Cyberjaya; On-site; MYR 100,000 - 130,000; Full time

Job summary

A global data and technology company in Cyberjaya is seeking an experienced leader for their billing systems. You will oversee application development and support, manage complex projects, and enhance team performance. The ideal candidate has proven leadership experience, a strong background in project management, and excellent communication skills. This role comes with a focus on innovation and employee engagement within a diverse workplace.

Benefits

Employee wellness programs

Recognition and rewards initiatives

Opportunities for professional development

Qualifications

• Proven experience leading application development and support teams.
• Strong track record of delivering complex projects across development and support.
• Ability to coach and develop technical talent.

Responsibilities

• Provide hands-on leadership for strategic billing systems.
• Act as escalation point for complex incidents.
• Monitor and report on team performance and system health.

Skills

Leadership in application development

Project management

Coaching technical talent

Stakeholder management

Incident management

Job description

Schedule: Full Time

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

Summary of Primary Responsibilities

• Provide hands‑on leadership across development and support activities for strategic billing systems, ensuring alignment with business priorities and technical standards.
• Act as escalation point for complex incidents and delivery challenges, driving resolution and continuous improvement.
• Collaborate with cross‑functional teams including infrastructure, architecture, and business operations to ensure seamless integration and support.
• Monitor and report on team performance, delivery timelines, and system health, using metrics to drive accountability and improvement.
• Support vendor engagement and contract oversight where external resources are involved in delivery or support.
• Contribute to strategic planning and roadmap development for billing systems modernization and transformation.

Qualifications

Qualifications

• Proven experience leading application development and support teams, ideally within billing or financial systems.
• Strong track record of delivering complex projects and managing concurrent workstreams across development and support.
• Demonstrated ability to coach and develop technical talent, fostering a culture of ownership and continuous improvement.
• Solid understanding of software development lifecycle, incident management, and release governance in enterprise environments.
• Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business value.
• Experience working with contractors and vendors, including oversight of deliverables and integration with internal teams.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering… the list goes on. Experian's people‑first approach is award‑winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affdative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together