Application Engineer, Southeast Asia & Taiwan (Pneumatics, Electric Automation & Feeding System)

-; Subang Jaya; On-site; MYR 167,000 - 294,000; Full time

Job summary

A global automation technology leader in Malaysia is looking for an Application Engineer. This role requires delivering technical expertise and customized solutions while collaborating with sales, R&D, and product teams. Ideal candidates possess a bachelor's degree in engineering and 3-5 years in automation application engineering. Competitive benefits and a commitment to employee development are included.

Benefits

Flexible time off

Paid parental leave

Medical insurance plans

Qualifications

• 3-5 years of experience in application engineering or technical support in automation.
• Strong technical knowledge of pneumatic and electric systems.
• Familiarity with industry standards and safety laws in the region.

Responsibilities

• Serve as primary technical contact for product inquiries.
• Develop tailored solutions for client needs.
• Support project implementation and coordinate with internal teams.

Skills

Technical support

Problem-solving skills

Customer service

Organizational skills

Education

Bachelor's degree in Mechanical Engineering, Electrical Engineering, or Mechatronics

Tools

CAD software

PLC programming

Fieldbus commissioning

Job description

If you are an Engineering professional and looking to expand your career, Emerson has a great job opportunity for you! The Application Engineer for the Pneumatics, Electric Automation & Feeding System will provide technical expertise, customer support, and customized solutions for the company's automation and handling systems in Southeast Asia and Taiwan. This role requires a solid technical background in electric & pneumatics automation, feeding units, and handling systems and experience in application engineering and customer interactions within the automation industry. The Application Engineer will work closely with sales, R&D, and product teams to meet client needs and support project implementations.

In This Role, Your Responsibilities Will Be:

• Technical Support & Solution Development:
  • Act as the primary technical contact for enquiries, guiding customers in product selection, system design, and solving.
  • Develop tailored solutions to address client needs, considering operational requirements, environmental conditions, and budget constraints.
  • Work alongside the sales team to create compelling technical presentations, proposals, and product demonstrations.
• Application Engineering & Product Expertise:
  • Serve as a domain expert, advising on applications and standard processes.
  • Conduct site visits to evaluate customer needs, assess existing setups, and provide recommendations for improvements or new installations.
  • Communicate effectively to customer regarding feeding system concept/ technical user documentation, including system specifications, wiring diagrams, configuration manuals, and solving user guides.
  • Independently configure handling system/electrical motion concept using SolidWorks and system cycle time calculations as well as quotations.
• Customer Training & Support:
  • Deliver training programs and workshops to customers, ensuring their teams are proficient
  • Develop customized training materials and user guides tailored to the local requirements
  • Assist customers with resolving technical issues, either remotely or on-site as required.
• Project Implementation & Management:
  • Support project implementation from the initial design phase to final deployment, coordinating with both internal teams and customers to ensure flawless execution.
  • Supervise installation and testing of systems, ensuring they meet both technical specifications and customer expectations.
  • Work with multi-functional teams to ensure timely delivery, alignment on project landmarks, and high-quality project outcomes.
  • Responsible for execution of FAT and if needed SAT for feeding system projects.
• Product Development & Market Insights:
  • Provide market feedback and insights gathered from customer interactions to product management and R&D teams, assisting in future product development and innovation.
  • Stay updated on industry trends, competitive products, and new technologies to continually enhance technical expertise.
• Multi-functional Collaboration:
  • Collaborate with sales, marketing, engineering, and product development teams to drive product adoption and meet customer needs.
  • Work with supply chain and logistics to ensure the availability and timely delivery of products for customer projects.
• Perform related work as apparent or assigned.

Who You Are:

You persist in accomplishing objectives despite obstacles and setbacks. You build and deliver effective solutions timely. You gain insight into customer needs. You optimally communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels. You provide timely and helpful information to individuals across the organization. You encourage the open expression of diverse ideas and opinions.

For This Role, You Will Need:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
• 3-5 years of experience in application engineering, technical support, or a similar role within the automation industry, specifically with feeding units, Electric handling systems, and Pneumatics valve system commission.
• Strong technical knowledge of feeding units, robotic handling, electric automation systems, valve system commissioning including hands-on experience with system design and troubleshooting.
• Familiarity with industry standards, automation protocols, and safety laws in Southeast Asia and Taiwan.

Preferred Qualifications That Set You Apart:

• Technical expertise
• Problem-solving and analytical skills
• Strong customer service and interpersonal skills
• Project management and organizational abilities
• Proficiency in using CAD software, PLC programming, Fieldbus commissioning, Servo motors & controller commissioning and relevant engineering tools
• Excellent communication skill, with the ability to explain complex technical concepts to non-technical audiences.
• Willingness to travel frequently within the region to support customer sites and project implementations.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

ABOUT US

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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