Application Engineer, Ikano Retail (Malaysia) - 12 months Fixed Term Contract

Ikano-Retail; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Ikano-Retail in Malaysia is seeking an IT/ERP project delivery specialist to support ERP implementation from configuration to go-live, including data migration, testing, and hypercare.

You will coordinate with vendors and internal teams, manage environment setup, and ensure smooth handover with thorough documentation and BAU readiness.

Qualifications

• Diploma or bachelor’s degree in computer science, information technology, engineering, business information systems or related field.
• Fresh graduates are welcome; internship or early-career ERP experience is an advantage.
• Basic understanding of business applications, databases, integrations or APIs, data flows, user access and lifecycle concepts.
• Basic SQL, Excel, data handling or reporting knowledge is an advantage, with willingness to learn migration/troubleshooting tools.
• Understanding of retail or Shopping Centre processes such as leasing, finance, billing, tenant management or mall operations is an advantage.

Responsibilities

• Support ERP implementation from configuration through go-live, hypercare and handover.
• Assist environment setup, SSO, user roles, interfaces and coordination with vendors and internal teams.
• Support data extraction, cleansing, mapping, validation and migration rehearsals.
• Help investigate data or integration errors and coordinate with business and technical teams.
• Prepare SIT, UAT, regression tests and support cutover and go-live readiness.

Skills

SQL basics

Excel

Data handling

Reporting knowledge

Education

Diploma or Bachelor in CS/IT/Engineering

Job description

• Full-time
• Department: IT & Digital Solutions

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

ERP Project Delivery and Technical Setup

• Support the Shopping Centre ERP implementation from configuration through go-live, hypercare and handover.
• Assist environment setup, application configuration, SSO, user roles, interfaces and technical coordination with vendors and internal teams.
• Track assigned project tasks, actions and issues, and **escalate** blockers or risks early.

Data Migration and Integration

• Support data extraction, cleansing, mapping, validation, reconciliation and migration rehearsals.
• Support P2P, banking, parking, e-Invoice and other required integrations, including basic data and interface checks.
• Help investigate data or integration errors and coordinate follow-up with business and technical teams.
• Support migration reconciliation and sign-off preparation with business owners and the vendor.

Testing, Cutover and Hypercare

• Prepare and execute SIT, UAT and regression tests, track defects, and support cutover, go-live readiness and hypercare.

Documentation and BAU Readiness

• Maintain configuration records, technical documentation, test evidence, runbooks and support or training materials.
• Support operational handover, knowledge transfer and first-level investigation to build internal BAU support capability.

Qualifications

• Diploma or bachelor’s degree in computer science, information technology, engineering, business information systems or a related field.
• Fresh graduates are welcome. Internship, project or early-career experience in ERP, application support, software implementation, testing or data work is an advantage.
• Basic understanding of business applications, databases, integrations or APIs, data flows, user access and application lifecycle concepts.
• Basic SQL, Excel, data handling or reporting knowledge is an advantage, with willingness to learn tools used for migration and troubleshooting.
• Basic understanding of implementation activities such as requirements, configuration, SIT, UAT, defect tracking, cutover and documentation.
• Understanding of retail or Shopping Centre processes such as leasing, finance, billing, tenant management, mall operations or reporting is an advantage.

Additional Information

Please apply by 30-November-2026

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