Application Engineer

Regal Rexnord; Seri Kembangan; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global industrial manufacturer is seeking an Application Engineer based in Malaysia. This role involves providing technical assistance, troubleshooting HVAC issues, and supporting sales activities. Candidates should hold a bachelor's degree in engineering and possess 3-5 years of relevant HVAC experience. Proficiency in English and Mandarin is required, along with strong problem-solving skills and customer-centric focus.

Qualifications

• 3-5 years of relevant experience in the HVAC industry or working with HVAC manufacturers.
• Proficiency in English and Mandarin.
• Solid expertise in Mechanical and/or electrical knowledge.

Responsibilities

• Support the sales team with technical presentations and product demonstrations.
• Provide technical guidance on product applications to HVAC manufacturers.
• Serve as the key liaison between customers and internal teams.

Skills

Technical support

Customer service

Problem-solving

Communication

Teamwork

Education

Bachelor's degree in Mechanical, Electrical, or Automation Engineering

Tools

AutoCAD

Job description

The Application Engineer based in Malaysia, will provide technical assistance, troubleshoot issues on-site, support sales activities, and enhance customer relationships in SEA markets.

Sales & Business Development

• Support the sales team with technical presentations, product demonstrations, and proposal preparation.
• Collaborate with customers to identify solutions that meet their requirements.
• Develop strong relationships with key stakeholders within the AHU manufacturing industry.

Technical Support & Troubleshooting

• Provide technical guidance on product applications and specifications to HVAC manufacturers and customers.
• Conduct on-site troubleshooting and resolve technical issues related to our products.
• Assist in testing and commissioning at customer sites.

Product & Project Management

• Work closely with the R&D and Product Management teams to provide market feedback.
• Assist in new product introduction, training, and application development.
• Ensure all project deliverables meet customer expectations in terms of quality and performance.

Customer Service & Collaboration

• Serve as the key liaison between customers and internal teams.
• Provide technical training and support to customers and distributors.
• Ensure high levels of customer satisfaction through effective communication and problem resolution.

Qualifications

• Education: Bachelor's degree in Mechanical, Electrical, or Automation Engineering or equivalent.
• Experience: 3-5 years of relevant experience in the HVAC industry or working with HVAC manufacturers.
• Language Skills: Proficiency in English and Mandarin is required.
• Technical Skills: Solid expertise in Mechanical and/or electrical knowledge, be able to use Auto CAD, 3D will be a plus; PLC and drives relative on-site experience and/or understanding HVAC system are preferred.
• Business Acumen: Ability to balance technical expertise with a business-oriented mindset.
• Networking: Established relationships in the AHU manufacturing sector are a plus.
• Soft Skills: Excellent problem-solving skills, customer-centric approach, and ability to work well in a team-oriented environment

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.