APAC Location Support Manager

Emerson; Bayan Lepas; On-site; MYR 150,000 - 210,000; Full time

Job summary

A leading global company in Penang is seeking an experienced leader for their regional Location Support team. You will oversee strategic planning for workplace services, manage day-to-day operations, and ensure compliance across all locations. Ideal candidates will have over 10 years of experience in facilities or operations management, including leadership experience. Strong project management and communication skills are essential for this role, which also promotes innovation and collaboration.

Qualifications

• 10+ years of experience in workplace services, facilities, or operations management.
• At least 3 years in a leadership role.
• Proven experience managing multi-site operations.

Responsibilities

• Lead and manage the regional Location Support team.
• Develop strategic plans for workplace support services.
• Oversee day-to-day operations including facilities support.

Skills

Strategic Thinking

Leadership

Customer-Centric Mindset

Operational Excellence

Decision-Making

Innovation

Education

Bachelor’s degree in engineering, Facilities Management, Operations, or a related field

Tools

CAFM

Travel systems

Procurement platforms

Job description

Key Responsibilities

• Lead and manage the regional Location Support team, including hiring, coaching, and performance management.
• Develop and implement strategic plans for workplace support services aligned with global and regional business goals.
• Oversee day-to-day operations including facilities support, travel coordination, logistics, vendor management, and administrative services.
• Ensure compliance with EHS, Sustainability and Security requirement across all supported locations.
• Manage budgets, monitor service levels, and drive cost-effective solutions without compromising quality.
• Act as the primary liaison between the Location Support team and internal stakeholders, ensuring service alignment with business needs.
• Lead or participate in global and regional projects related to real estate, workplace transformation, sustainability, and employee experience.
• Promote a culture of collaboration, innovation, and continuous improvement within the team.

Required Qualifications

• Bachelor’s degree in engineering, Facilities Management, Operations, or a related field preferred.
• 10+ years of experience in workplace services, facilities, or operations management, with at least 3 years in a leadership role.
• Proven experience managing multi-site operations in a regional or global context.
• Strong project management, organizational, and communication skills.
• Ability to lead cross-functional teams and influence stakeholders at all levels.
• Proficiency in workplace technology platforms and tools (e.g., CAFM, travel systems, procurement platforms).

Key Competencies

• Strategic Thinking & Execution
• Leadership & Team Development
• Customer-Centric Mindset
• Operational Excellence
• Decision-Making & Problem Solving
• Innovation & Change Management