APAC Critical Parts Support Specialist

Daimler Trucks North America LLC; Puchong; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading automotive company is seeking an Assistant Manager for Critical Parts Management in Puchong, Malaysia. The role involves providing customer service for critical part escalations and liaising with various partners to optimize logistics and solve complex issues. The ideal candidate has a degree in Logistics or Business Administration and at least 3 years of experience in customer service within the automotive or logistics industry. Fluency in English and Korean is required.

Qualifications

• Minimum of 3 years experience in customer service or automotive logistics.
• Good understanding of logistics chain dynamics.
• Experience in reporting and analysis in logistics.

Responsibilities

• Provide customer support for critical parts escalation.
• Analyze logistic issues and report to management.
• Lead initiatives related to process improvement.

Skills

Fluent in English and Korean

Problem solving

Interpersonal skills

Creativity in problem handling

IT knowledge (MS Windows/Office)

Education

University degree in Logistics or Business Administration/Engineering

Job description

A leading automotive company is seeking an Assistant Manager for Critical Parts Management in Puchong, Malaysia. The role involves providing customer service for critical part escalations and liaising with various partners to optimize logistics and solve complex issues. The ideal candidate has a degree in Logistics or Business Administration and at least 3 years of experience in customer service within the automotive or logistics industry. Fluency in English and Korean is required.