Analyst, Employee Transitions & Compliance
The Analyst, Employee Transitions & Compliance is responsible for executing expatriate employment processes, onboarding activities, contract administration, and end-to-end exit management. The role ensures data accuracy, regulatory compliance, and a smooth employee experience while supporting continuous improvements to enhance service delivery efficiency.
Key Result Areas / Responsibilities
- Assist in processing and tracking employment passes, visa renewals, and teaching permit applications.
- Ensure expatriate documentation is complete, accurate, and compliant with immigration and regulatory requirements.
- Coordinate with relevant authorities and stakeholders for permit approvals and renewals.
Onboarding, Induction & Pre-Employment Management
- Facilitate new hire onboarding by ensuring all required documentation, system entries, and pre-employment requirements are completed.
- Monitor and update onboarding progress in SAP, ensuring data accuracy and seamless integration with HR systems.
- Coordinate onboarding logistics, including induction arrangements, briefing schedules, and administrative preparation.
- Ensure timely communication with new hires and relevant departments for smooth onboarding.
Contract Administration (Renewal, Extension, Conversion)
- Prepare and process contract renewals, extensions, conversions (e.g., expat to local, fixed term to permanent).
- Verify supporting documents, ensure approval workflow completion, and update HR systems accordingly.
- Ensure compliance with internal policies and contractual guidelines.
Termination & Exit Management
- Manage end-to-end exit administration for all staff.
- Conduct verification and documentation checks (e.g., resignation acceptance, contract end, permit cessation).
- Coordinate communication and system deactivation across HRIS, email, access systems, and other platforms.
- Coordinate with Payroll and relevant stakeholders to ensure accuracy of final salary, benefits entitlement, pro-ration, and statutory deductions.
- Manage the full staff clearance process, including asset returns, departmental sign-offs, and compliance checks.
- Monitor exit timelines to ensure timely closure of processes.
Statutory & Audit Reporting
- Prepare and submit information related to statutory and regulatory requirements to the relevant authorities and stakeholders.
- Support internal and external audits by ensuring proper documentation and compliance tracking.
Employee Inquiries & Support
- Serve as the first point of contact for expatriates and new hires, addressing onboarding, employment pass and visa renewal, and policy-related inquiries.
- Provide timely support for SOFIA-related matters and ensure clear communication in resolving expatriate-related concerns, escalating when necessary.
System Customization & Updates
- Support system enhancements by collaborating with HR Technology teams to optimize onboarding and expatriate management processes.
- Handle change requests in the HRIS system for continuous process improvements.
- Conduct functional testing in HRIS for updates related to employment passes, onboarding workflows, and data synchronization.
Continuous Improvement
- Assist in process enhancements and automation initiatives to improve efficiency.
- Identify and recommend improvements to streamline expatriate management and onboarding processes.
Record Keeping & Documentation
- Maintain organized and secure employee records, ensuring accessibility and confidentiality.
- Document HR transactions, changes, and updates for reference and compliance purposes.
Job Specifications
Minimum Academic/Professional Qualification
- Diploma in Human Resources, Business Administration, or a related field.
Related Experience
- Minimum 1 year of experience in HR operations, employee data management, or HRIS administration.
Technical Skills
- Strong proficiency in HRIS platforms (e.g., SAP) and employment data governance.
- In-depth knowledge of employment regulations, compliance requirements, and HR policies.
Key Attributes
- Analytical and detail-oriented with strong problem-solving skills.
- Excellent communication and stakeholder management abilities.
- High level of integrity and accountability in managing sensitive HR data.