AML Operation Support (6-Month Contract)

Allianz; Kuala Lumpur; On-site; MYR 33,000 - 67,000; Full time

Job summary

Jora Malaysia seeks an AML Operations Support professional for a 6-month contract to screen and review customer, policy, and transaction records. You will monitor AML alerts, make decisions per guidelines, and escalate high-risk cases as needed, while ensuring accuracy and compliance across operations.

The role requires 1+ year in AML/KYC or related fields and familiarity with AML monitoring systems. Collaboration with stakeholders and adherence to SLAs are essential.

Qualifications

• Minimum 1 year of AML/KYC, compliance, or related financial services experience.
• Experience in banking, insurance, or financial services.
• Familiarity with AML monitoring and case management systems.
• Ability to assess information and approve/reject cases per guidelines.
• Strong attention to detail and risk identification.
• Ability to follow processes with high quality and compliance.
• Ability to work independently and in a team.
• Familiarity with AI tools (e.g., ChatGPT or Copilot) is an added advantage.

Responsibilities

• Review and screen customer, policy, and transaction records through designated systems.
• Monitor and assess alerts generated from AML and sanctions screening tools.
• Review cases and make approval or rejection decisions based on established guidelines and procedures.
• Escalate high-risk, suspicious, or exception cases to the relevant stakeholders for further review.
• Ensure case reviews are completed accurately and within agreed service levels.
• Maintain complete and accurate documentation of reviews and decisions.
• Follow AML, compliance, and operational procedures to ensure regulatory requirements are met.
• Support periodic reviews, data validation, and quality assurance activities.
• Work closely with internal stakeholders to resolve case-related queries and obtain required information.

Skills

AML/KYC

Compliance

Banking Operations

Financial Services

Attention to detail

Case management

AI Tools familiarity

Tools

AML monitoring systems

Case management systems

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

AML Operation Support (6-Month Contract)

Looking for a career where you can play a key role in protecting the business from financial crime?

The role will primarily focus on screening, monitoring, and reviewing cases within the system. The successful candidate will assess information, identify exceptions, and make approval or rejection decisions based on established guidelines and procedures. This role requires strong attention to detail, confidence in working with systems, and the ability to consistently follow operational and compliance processes.

This is a 6-month contract position offered under an agency contract. The successful candidate will be employed by a third-party employment agency and assigned to work directly with our team, supporting day-to-day AML operations and compliance activities.

You’ll be responsible for:

• Review and screen customer, policy, and transaction records through designated systems.
• Monitor and assess alerts generated from AML and sanctions screening tools.
• Review cases and make approval or rejection decisions based on established guidelines and procedures.
• Escalate high-risk, suspicious, or exception cases to the relevant stakeholders for further review.
• Ensure case reviews are completed accurately and within agreed service levels.
• Maintain complete and accurate documentation of reviews and decisions.
• Follow AML, compliance, and operational procedures to ensure regulatory requirements are met.
• Support periodic reviews, data validation, and quality assurance activities.
• Work closely with internal stakeholders to resolve case-related queries and obtain required information.

Important to your success:

• Minimum 1 year of relevant experience in AML/KYC, Compliance, Banking Operations, Insurance Operations, Financial Services, or related fields.
• Experience in banking, insurance, financial services, compliance, risk, or operations.
• Familiarity with AML monitoring and case management systems.
• Ability to review cases, assess information, and make approval or rejection decisions based on established guidelines and procedures.
• Strong attention to detail and ability to identify discrepancies, exceptions, or potential risks.
• Able to follow processes accurately while maintaining high quality and compliance standards.
• Ability to work independently and collaboratively within a team environment.
• Familiarity with AI tools such as ChatGPT or Microsoft Copilot is an added advantage.