Air Freight Country Lead, Malaysia — Growth & P&L

DHL Global Forwarding; Subang Jaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading logistics company based in Selangor is looking for an Air Freight Manager to own the profit and loss for Air Freight operations. The role involves driving business growth, enhancing customer satisfaction, ensuring operational excellence, and leading a high-performing team. The ideal candidate will have over 8 years of relevant experience and possess a Master's degree. Strong skills in logistics management, customer relationships, and team leadership are essential for success in this role.

Qualifications

• More than 8 years of experience required.

Responsibilities

• Own the full profit and loss (PnL) of Air Freight in the country.
• Drive business growth in the local Air freight market.
• Enhance customer satisfaction and retention through proactive engagement.
• Ensure operational excellence and compliance with industry regulations.
• Lead and develop a high‑performing team.
• Manage supplier relationships to optimize service delivery.

Skills

Routing

Shipping

Carrier Management

Third Party Logistics

Ground Transportation

Cold Chain

Tracking

Regulations

Import Export

Customs Regulations

Telecommunications

Budgets

Microsoft Excel

Technology Trends

Business Knowledge

Business Processes

Business Strategy

Influencing

Feedback

Presentation & Storytelling

Facilitation

Negotiation

People Management

Resourcing

Customer Management

Education

Master's degree or equivalent experience/qualification

Job description

A leading logistics company based in Selangor is looking for an Air Freight Manager to own the profit and loss for Air Freight operations. The role involves driving business growth, enhancing customer satisfaction, ensuring operational excellence, and leading a high-performing team. The ideal candidate will have over 8 years of relevant experience and possess a Master's degree. Strong skills in logistics management, customer relationships, and team leadership are essential for success in this role.