AI Evaluation & Enablement Strategist

TikTok; Kampung Malaysia Tambahan; On-site; MYR 13,000 - 20,000; Full time

Job summary

TikTok is seeking an AI Data Service & Operations member to join the team that builds multilingual data assets for safety and non-safety domains. You will evaluate content and model performance, annotate data, and help improve evaluation accuracy and efficiency.

Ideal candidates are pursuing an undergraduate degree, excel at English communication, and can contribute to calibration, training intelligence, and performance insights across cross-functional teams.

Qualifications

• Pursuing an undergraduate degree and able to commit to onboarding by year-end.
• Excellent English proficiency (listening, speaking, reading, writing) with strong comprehension of content.
• Familiarity with Excel and other common data-processing tools.
• Clear logic, structured thinking, synthesis, judgment, and communication skills, detail-oriented.

Responsibilities

• Analyze evaluation results to identify error patterns, trends, and performance gaps; translate insights into recommendations.
• Support and maintain evaluation datasets, analytic views, and reports for data-driven decisions.
• Assist calibration activities to ensure consistency and accuracy in evaluation decisions and SOP adoption.
• Identify BPO performance gaps and translate findings into targeted training and improvements.
• Drive continuous improvement in evaluation quality, scalability, and efficiency with cross-functional partners.

Skills

English proficiency

Analytical thinking

Communication skills

Data reasoning

Education

Undergraduate degree in progress

Tools

Excel

Data processing tools

Job description

TikTok is seeking an AI Data Service & Operations member to join the team that builds multilingual data assets for safety and non-safety domains. You will evaluate content and model performance, annotate data, and help improve evaluation accuracy and efficiency.

Ideal candidates are pursuing an undergraduate degree, excel at English communication, and can contribute to calibration, training intelligence, and performance insights across cross-functional teams.