AI Evaluation & Enablement Specialist Graduate (TikTok ADSO) - 2027 Start

TikTok; Kuala Lumpur; Presencial; MYR 28.000 - 50.000; Jornada completa

Descripción de la vacante

TikTok is offering a Graduate AI Evaluation & Enablement role in Malaysia to join the AI Data Service & Operations team. You will evaluate content and model performance, annotate data, and help scale evaluation processes with automation and training initiatives.

This graduate program provides onboarding by year-end and opportunities to contribute across cross-functional teams. The role emphasizes improving data quality, calibration across evaluators, and collaboration with Product Ops and BPO

Formación

• Current undergraduate student pursuing a degree.
• Excellent English proficiency (listening, speaking, reading, writing) with ability to understand English video and text content.
• Familiarity with Excel and other common data-processing tools.
• Clear logic, structured decomposition, abstraction, synthesis, judgment, and communication skills; detail-oriented with a focus on high-quality data.

Responsabilidades

• Analyze evaluation results to identify error patterns, trends, anomalies, performance gaps and potential risks, translating insights into actionable recommendations.
• Support and maintain evaluation datasets, analytical views and reports to support data-driven performance insights and decision-making.
• Support calibration activities across evaluators and BPO teams to ensure consistency, accuracy and alignment in evaluation decisions, policy application and SOP adoption.
• Identify BPO performance, knowledge and process gaps, and translate findings into targeted training, coaching, enablement and performance improvement initiatives.
• Drive continuous improvement in evaluation quality, scalability and efficiency by partnering with Product Ops, cross-functional teams and BPO stakeholders, while supporting AI experimentation, automation, tool testing and technology-enabled workflow adoption.

Conocimientos

Excellent English proficiency

Data analysis

Strong communication

Attention to detail

Educación

Undergraduate degree candidate

Herramientas

Excel

Data-processing tools

Descripción del empleo

AI Evaluation & Enablement Specialist Graduate (TikTok ADSO) - 2027 Start

Location:

Employment Type:

Regular

Job Code:

A76680B

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Responsibilities

About the TeamGenerative AI and large language models are reshaping the core capabilities of global content platforms — and high-quality training and evaluation data is one of the key factors that determines a model's ceiling.We are the AI Data Service & Operations team behind TikTok's international products, responsible for producing multilingual, multimodal data assets across both safety and non-safety domains. The standards we set and the data we deliver power two critical fronts: TikTok's global content ecosystem governance strategy on one side, and the training and evaluation pipelines for AI/large language models on the other. In short, we produce the fuel that helps models truly understand content, communities, and users around the world.The AI Evaluation & Enablement Specialist is responsible for evaluating content and AI/model performance through data annotation, analysing evaluation data, and applying AI, analytics and automation capabilities to improve evaluation accuracy, coverage and efficiency. The role also enables BPO quality improvements through calibration, performance insights and training intelligence, while partnering with cross-functional teams to identify opportunities for model, process and operational improvement.We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

• Analyze evaluation results to identify error patterns, trends, anomalies, performance gaps and potential risks, translating insights into actionable recommendations.
• Support and maintain evaluation datasets, analytical views and reports to support data-driven performance insights and decision-making.
• Support calibration activities across evaluators and BPO teams to ensure consistency, accuracy and alignment in evaluation decisions, policy application and SOP adoption.
• Identify BPO performance, knowledge and process gaps, and translate findings into targeted training, coaching, enablement and performance improvement initiatives.
• Drive continuous improvement in evaluation quality, scalability and efficiency by partnering with Product Ops, cross-functional teams and BPO stakeholders, while supporting AI experimentation, automation, tool testing and technology-enabled workflow adoption.

What is expected from this role?

• Content & Model Evaluation - accurate and consistent assessment of content and AI/model performance through data annotation/labelling
• Evaluation Intelligence - actionable insights from evaluation data, trends, errors and performance patterns.
• BPO Enablement - improved BPO capability through calibration, training intelligence and targeted performance interventions.
• Evaluation Efficiency - increased coverage and reduced manual effort through AI, automation and workflow optimisation.
• Model & Process Improvement - actionable feedback that contributes to improved model and operational performance.
• Evaluation Governance - consistent application of evaluation standards, methodologies and scorecards.

Qualifications

• Minimum Qualification(s)- Currently pursuing an undergraduate degree
• Excellent English proficiency (listening, speaking, reading, writing) with accurate comprehension of English video and text content; IELTS 7.5 / TOEFL 105 or equivalent
• Familiarity with Excel and other common data-processing tools
• Clear logic and strong structured decomposition, abstraction, synthesis, judgment, and communication skills. Detail-oriented, with an independent view of what constitutes high-quality data.

• Preferred Qualification(s)- Majoring in law, philosophy, economics, journalism, languages, social sciences, or computer science related fields
• Internship or project experience in data quality, content moderation, compliance, content operations, AI data, or annotation
• Deep experience with mainstream foundation-model products such as ChatGPT, Claude, Gemini, or Doubao, and a basic understanding of AI capability boundaries

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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