AI Engagement Manager

Allianz Technology; Kampung Malaysia Tambahan; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Company bonus scheme

Employee shares program

Pension

Job summary

Allianz Technology seeks an Engagement Manager to translate OE pain points into funded AI projects, steering multiple engagements from scoping to production. You will collaborate closely with OE leadership, ensuring delivery excellence while maintaining strong sponsor relationships.

The role sits within the AI Factory's delivery engine, balancing strategic oversight with hands-on engagement management across AI-native initiatives, and requires a business-technical mindset with excellent English

Qualifications

• Degree in business, management, technology, or a related field; experience steering delivery or programmes in a larger organization.
• Senior enough for OE leadership and Head of IT conversations, technically able to follow build and scope.
• Strong stakeholder, business-framing, and roadmap-shaping skills with ability to prepare clear decision materials for executive audiences.
• Experience translating business problems into delivered software, ideally in insurance or another regulated environment.
• Entrepreneurial mindset: ownership and driving topics forward in a build-up environment.
• Fluent in English
• Basic to solid knowledge of AI technologies, agentic principles, and their practical use.

Responsibilities

• Shape the engagement and steer it to production: scoping the use case, shaping and executing demand, steering delivery, and owning OE relationship beyond go-live.
• Turn OE and group pain points into deliverable, funded AI projects and manage multiple engagements in parallel.
• Collaborate with the Forward Deployed Engineer as the technical core of the squad while aligning with OE leadership.

Skills

Stakeholder management

Roadmap shaping

Executive communication

English fluency

AI literacy

Education

Degree in business/management/technology

Job description

About The Job

• The AI Factory is a central delivery unit at Allianz Technology that builds and deploys AI-powered solutions across the Allianz Group.
• It runs four pillars, Personal Productivity, AI-Native Ways of Working, Application Rebuild & Modernization, and AI Use Case Delivery, on top of a shared AI platform ecosystem that provides the runtime, governance, observability, and reusable building blocks every solution runs on.
• The AI Use Case Delivery team is the AI Factory's delivery engine for agentic and AI-native solutions across Allianz Operating Entities. It accelerates high-return AI initiatives through dedicated squads, a defined lifecycle from Idea to Handover, and a growing library of reusable AI building blocks that turn one OE's solution into the next OE's head start.
• The AI Engagement Manager is the AI delivery interface between the AI Factory and the Operating Entities (OEs).
• The role turns OE and group pain points into deliverable, funded AI projects and steers several engagements in parallel. Where the Forward Deployed Engineer is the technical core of the squad, the Engagement Manager shapes the engagement and steers it to production: scoping the use case, shaping and executing demand, steering delivery, and owning the OE relationship beyond go-live.
• It works on the Allianz Technology side while staying close to the OE, and involves the Head of IT or the respective global vertical from day one.

• The AI Factory is a central delivery unit at Allianz Technology that builds and deploys AI-powered solutions across the Allianz Group.
• It runs four pillars, Personal Productivity, AI-Native Ways of Working, Application Rebuild & Modernization, and AI Use Case Delivery, on top of a shared AI platform ecosystem that provides the runtime, governance, observability, and reusable building blocks every solution runs on.
• The AI Use Case Delivery team is the AI Factory's delivery engine for agentic and AI-native solutions across Allianz Operating Entities. It accelerates high-return AI initiatives through dedicated squads, a defined lifecycle from Idea to Handover, and a growing library of reusable AI building blocks that turn one OE's solution into the next OE's head start.
• The AI Engagement Manager is the AI delivery interface between the AI Factory and the Operating Entities (OEs).
• The role turns OE and group pain points into deliverable, funded AI projects and steers several engagements in parallel. Where the Forward Deployed Engineer is the technical core of the squad, the Engagement Manager shapes the engagement and steers it to production: scoping the use case, shaping and executing demand, steering delivery, and owning the OE relationship beyond go-live.
• It works on the Allianz Technology side while staying close to the OE, and involves the Head of IT or the respective global vertical from day one.

What You Bring

• A Degree in business, management, technology, or a related field, with experience steering delivery or programmes in a larger organization; knowledge of Allianz Group and Allianz Technology is a plus.
• Senior enough for OE leadership and Head of IT conversations, technical enough to follow the build and cut scope honestly.
• Strong stakeholder, business-framing, and roadmap-shaping skills, with the ability to prepare clear decision materials for executive audiences.
• Experience translating business problems into delivered software, ideally in insurance or another regulated environment.
• An entrepreneurial mindset: comfortable taking ownership and driving topics forward in a build-up environment without waiting for perfect structure.
• Fluent in English
• Basic to solid knowledge of AI technologies, agentic principles, and their practical use.

What We Offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working, including up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked with running, optimizing, transforming, and innovating the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization, from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz. Find us at: www.linkedin.com/company/allianz-technology.Commitment to Integrity, Fairness & Inclusion

Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.