AI-Driven Business Analytics Associate

Infobip ltd.; Kuala Lumpur; Hybrid; MYR 70,000 - 100,000; Full time

Benefits offered by this job

Flexible hybrid work

Stock options (ESOP)

Well-being & time off

Career mobility

Mentorship programs

Job summary

Infobip is seeking a Business Analytics Associate to bridge data and strategic decisions. You’ll analyze revenue trends, pricing, profitability, and customer performance, collaborating with finance, product, and sales to influence regional outcomes.

You will extract data from diverse sources, build insights, and support pricing analyses and ROI modeling while engaging with internal stakeholders to optimize business impact.

Qualifications

• Strong analytical mindset with ability to work with data, dashboards, and reporting tools.
• Advanced Excel skills including pivot tables, VLOOKUP, formulas, and data visualization.
• Experience with BI/analytics platforms (Tableau, Power BI, or similar).
• Clear written and verbal communication skills; comfortable presenting findings to technical and non-technical audiences.
• Strong attention to detail with ability to work confidently with large datasets.
• Background in business analytics, financial analysis, data analytics, or related field.
• Ability to leverage AI and data analytics to support business insights and data-driven decision-making.
• Fluent in spoken Mandarin/Chinese.

Responsibilities

• Understand report data requirements by consulting with senior analysts and stakeholders.
• Understand various data sources within the organization including how the data is aggregated and visualized.
• Extract the needed data using appropriate tools.
• Monitor and report on business performance and financial impact of strategic projects, including tracking margins.
• Assess overall financial performance, identify discrepancies from projections, and provide insights to optimize outcomes.
• Collect and document relevant business and general technical information for large customer deals and supplier deals.
• Stay updated on product releases and gather information from internal resources.
• Promote the PM department to stakeholders and maintain high-level KPI awareness.

Skills

Analytical mindset

Advanced Excel

BI platforms

Communication skills

Attention to detail

Analytics background

AI for insights

Mandarin Chinese

Tools

Tableau

Power BI

Job description

Infobip is seeking a Business Analytics Associate to bridge data and strategic decisions. You’ll analyze revenue trends, pricing, profitability, and customer performance, collaborating with finance, product, and sales to influence regional outcomes.

You will extract data from diverse sources, build insights, and support pricing analyses and ROI modeling while engaging with internal stakeholders to optimize business impact.